Property Manager

Property Manager

Key Responsibilities:

Operations & Maintenance:

• Oversee and manage all technical services (MEP Mechanical, Electrical, Plumbing, HVAC systems).
  
• Ensure preventive and corrective maintenance schedules are followed.
  
• Supervise in-house and outsourced staff/vendors to ensure quality and timely services.
  
• Monitor AMCs, warranty schedules, and asset management.
  

Vendor & Staff Management:

• Manage housekeeping, security, landscaping, and maintenance vendors.
  
• Conduct regular audits and performance evaluations of all outsourced services.
  
• Ensure compliance with SLAs (Service Level Agreements).
  

Resident Relations:

• Act as the point of contact for residents’ grievances and service requests.
  
• Maintain a high level of customer service and satisfaction.
  
• Conduct regular resident meetings and feedback sessions.
  

Technical & Compliance:

• Ensure all equipment and systems are compliant with local regulations and statutory norms (fire safety, DG sets, lifts, etc.).
  
• Coordinate with government agencies for approvals, licenses, and inspections.
  
• Maintain proper documentation and records of all compliance-related activities.
  

Financial & Administrative:

• Assist in preparing budgets, managing expenses, and monitoring service charge collections.
  
• Prepare MIS reports and dashboards for management.
  
• Maintain property records, AMC contracts, vendor agreements, and audit reports.
  

Qualifications & Skills:

• Education:

  Diploma / B.E. / B.Tech in Electrical / Mechanical / Civil Engineering or similar technical discipline.

• Experience:

  4–10 years of experience in residential facility/property management with a technical background.
• Strong knowledge of residential systems – STP, WTP, DG sets, fire systems, lifts, HVAC, etc.
  
• Good understanding of vendor management, budgeting, and soft services.
  
• Excellent communication and problem-solving skills.
  
• Proficiency in MS Office and facility management software (e.g., CAFM, ERP systems).
  
• Knowledge of local municipal and safety regulations.