89 Property Claims Jobs

Big News from Dynamic Insurance Surveyors and Loss Assessors Pvt. Ltd.! We are proud to announce the opening of our brand-new office in Delhi NCR. As we expand our footprint, we are also expanding our team and are on the lookout for passionate, skilled professionals in the Insurance Surveyor domain to join us on this journey. We are Hiring for the Following Roles: Branch Head - Minimum 10 years of experience required - Must hold a valid IRDA Insurance Surveyor license Claim Assistant - Property Claims - Minimum 2 years of relevant experience required Claim Assistant - Marine Claims - Minimum 2 years of relevant experience required If you are looking to grow your career with a fast-moving and respected name in the industry, this is your chance! Send your resume to rajesh@dynamicsurveyors.com/rajender@dynamicsurveyors.com or DM us directly. Visit us at www.dynamicsurveyors.com to learn more. Let's shape the future of insurance survey together! #Hiring #InsuranceSurveyorJobs #DelhiNCRJobs #ClaimsManagement #PropertyClaims #MarineClaims #JoinOurTeam #CareerOpportunity #DynamicSurveyors,

Book your interview slot WhatsApp your profile @ 9623462146 / 7391077622 or Dipika@infiniteshr.com ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L*** ****Hiring Team Manager Insurance process**** Salary upto 10 LPA Exp: 6 to 15 Yrs Salary : Upto 14 Lacs Regards Dipika Sharma 9623462146 7391077622 8888850831

Call us - 8271273330 Experiences preferred- Property and Casualty Insurance Claims Mortgage Underwriting Denial Management Location- Noida Salary - 25-30% hike on last drawn.

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title: Property and Casualty insurance Qualification: Any Graduate and Above Relevant Experience: 4 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty claims/ insurance. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 4LPA -8 LPA (Lakhs Per Annum) Notice Period : Immediate - 30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Lakshmi PS HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432489/WhatsApp @ 7892150019 lakshmi.p@blackwhite.in | www.blackwhite.in ************************ Refer your Friends and Family ********************************

Responsibilities: Prepare ILAs, Final Survey Reports, and requirement letters Maintain records of claim intimation, surveyor visits, documents, and reports Follow up with insured/internal teams to reduce TAT Enter claims data into CMS software Provident fund Health insurance

HI Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore /Kochi Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US market Can apply Call and book your Interview slots 9986267393 /9380300644 /7829336034 JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering questions & providing detailed information about the accounts/policies via Phone Calls or Emails. To ensure success, Underwriter Assistant should have a friendly and professional attitude, excellent communication skills, and the ability to stay calm under pressure. Should have good understanding of Insurance Domain & minimum experience of 2 years in P&C Insurance. Must have a knowledge of Insurance Life Cycle & worked into minimum 2 different processes. Being an integral part of the production (sales) team in USA, should be ready to work in Night Shift India Time. Work experience in Surplus Lines Insurance or with Managing General Agent (MGA) or with Insurance Broker would be an added advantage. Primary Responsibilities Assist Underwriters in day-to-day duties by: 1. Co-ordinating & collecting information from different stakeholders that requires for underwriting & binding accounts/policies, 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, 3. Follow-up with clients for bind request, pending information, inspection report recommendation implementation, 4. Ensure all documents/information available in file for policy servicing teams, 5. Handling questions & communication with stakeholders via email & inbound/outbound calls, 6. Updating & ensuring compliance to SL affidavits requirements, 7. Triaging endorsements & cancellations, 8. Facilitating & managing miscellaneous activities that do not require Underwriting decision making Excellent verbal & written communication Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) Flexible & customer focused Strong problem solving and analytical approach Proactive & accountable Skilled in multi-tasking & prioritizing Exposure to complaints & escalations management Prioritization of work received through different channels Call and book your Interview slots 9986267393 / 9380300644

Degree/Diploma in Mechanical, Electrical, Electronics Engineering claim documents, images, videos, technical reports submitted by field engineers clients Interact with clients insured parties, brokers, email clarify loss details and resolve queries

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title: Property and Casualty insurance Qualification: Any Graduate and Above Relevant Experience: 4 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty claims/ insurance. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 4LPA -8 LPA (Lakhs Per Annum) Notice Period : Immediate - 30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Niveditha HR Senior Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 080-67432447/Whatsapp @9901039852| niveditha.b@blackwhite.in | www.blackwhite.in ************************ Refer your Friends and Family ********************************

Book your interview slot WhatsApp your profile @ 9623462146 / 7391077622 or Dipika@infiniteshr.com ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L*** ****Hiring Team Manager Insurance process**** Salary upto 10 LPA Exp: 6 to 15 Yrs Salary : Upto 14 Lacs Regards Dipika Sharma 9623462146 7391077622 8888850831

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty claims/ insurance. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate - 30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432490 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ************************ Refer your Friends and Family ********************************

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 4 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty claims/ insurance. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore CTC Range : 5LPA - 8 LPA (Lakhs Per Annum) Notice Period : Immediate - 30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432490 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ************************ Refer your Friends and Family ********************************

Prepare ILAs, Final Survey Reports, and requirement letters. Maintain records of claim intimation, surveyor visits, document status, and report. Follow up with insured and internal teams to minimize TAT Update data in CMS software Health insurance Provident fund

The role Actively participate in all RFX processes as a service line expert, contributing throughout the entire P&C solution development journey The candidate should possess substantial hands-on experience in a senior-level solutions role Serve as a core solution architect with demonstrated expertise in designing solutions not only for RFPs/RFIs but also in developing proactive solutions and Points of View (POVs) across the insurance value chain Experience in conceptualizing and developing service or product offerings will be considered a BIG PLUS Conduct research and engage with clients using a comprehensive repository of insurance-related tools, including whitepapers, brochures, and other marketing collateral, to effectively promote Property & Casualty (P&C) offerings, trends, and opportunities Represent operations by assuming the role of an operations solution architect, overseeing transition, transformation, and validation of commercial models Support Go-to-Market initiatives within the insurance domain by analyzing the industry value chain and identifying business development opportunities Deliver persuasive solution presentations to both external and internal stakeholders Build the practice incorporating industry best practice and fostering knowledge building Responsible for benchmarking organizational capabilities against competitors Mandatory capabilities / skills / experience 15 to 18 years of experience within the insurance domain 8+ years of proven experience in Property & Casualty solutions managing complex RFXs and multi-disciplinary projects Consultative approach and experience in working with P&C Carriers/insurers, Brokers and Agents Demonstrate awareness of the evolving P&C digital landscape and emerging technological innovations, such as Agency / Broker portals, accelerators, AI solutions Recognized domain expert with extensive exposure to working in solutions and leading end-to-end RFP/RFI response processes for P&C insurance clients Demonstrated ability to define project scope, manage execution within established timelines, coordinate with multiple stakeholders Strong interpersonal skills to engage with internal teams, clients, and executive leadership. Capability to analyze industry changes to refine offerings and maintain a competitive edge Proven capability to operate effectively and adaptively in a dynamic, fast-paced, and continuously evolving team environment

HI Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore /Kochi Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US market Can apply Call and book your Interview slots 9986267393 /9380300644 JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering questions & providing detailed information about the accounts/policies via Phone Calls or Emails. To ensure success, Underwriter Assistant should have a friendly and professional attitude, excellent communication skills, and the ability to stay calm under pressure. Should have good understanding of Insurance Domain & minimum experience of 2 years in P&C Insurance. Must have a knowledge of Insurance Life Cycle & worked into minimum 2 different processes. Being an integral part of the production (sales) team in USA, should be ready to work in Night Shift India Time. Work experience in Surplus Lines Insurance or with Managing General Agent (MGA) or with Insurance Broker would be an added advantage. Primary Responsibilities Assist Underwriters in day-to-day duties by: 1. Co-ordinating & collecting information from different stakeholders that requires for underwriting & binding accounts/policies, 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, 3. Follow-up with clients for bind request, pending information, inspection report recommendation implementation, 4. Ensure all documents/information available in file for policy servicing teams, 5. Handling questions & communication with stakeholders via email & inbound/outbound calls, 6. Updating & ensuring compliance to SL affidavits requirements, 7. Triaging endorsements & cancellations, 8. Facilitating & managing miscellaneous activities that do not require Underwriting decision making Excellent verbal & written communication Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) Flexible & customer focused Strong problem solving and analytical approach Proactive & accountable Skilled in multi-tasking & prioritizing Exposure to complaints & escalations management Prioritization of work received through different channels Call and book your Interview slots 9986267393 / 9380300644

We are hiring for a Senior Process Associate in Insurance Claims with 37 years of relevant experience. This is an excellent opportunity to join a reputed financial services firm and play a key role in managing claims, ensuring operational accuracy, and supporting risk management initiatives. Your Future Employer - A globally respected organization in the financial services space, known for its strong commitment to process excellence, innovation, and employee growth. Responsibilities - Manage end-to-end claims processes within the insurance domain Demonstrate strong understanding of banking and insurance services Communicate clearly and effectively with internal and external stakeholders Perform risk management activities and support insurance programs Execute reconciliation tasks and ensure accurate documentation Prioritize tasks and meet deadlines in a fast-paced environment Collaborate with product and process experts to stay updated on workflows Requirements - 3-7 years of relevant experience in insurance claims Any graduate (Finance qualification preferred) Excellent written and verbal communication skills Proficiency in Microsoft Excel Comfortable working in a 6 PM - 3 AM shift (Hybrid work model, Pune) What is in it for you - A hybrid work environment providing flexibility and structure Opportunity to be a part of a high-performing, growth-focused team Exposure to end-to-end insurance operations with a global client base Continuous learning and career advancement in a leading firm Reach us: If you think this role aligns with your career aspirations, kindly send your updated CV to vasu.joshi@crescendogroup.in for a confidential discussion on the opportunity. Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging, memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: Due to the high volume of applications, if you do not hear back within 1 week, please assume your profile was not shortlisted. Your patience is appreciated. Scam Alert: Crescendo Global never asks for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report any fraud immediately. Stay alert! Profile Keywords - Claims Management Jobs, Insurance Jobs, Finance Operations, Reconciliation, Claims Analyst, Risk Management, Hybrid Jobs Pune, Excel Insurance Jobs, SPA Jobs Pune, Insurance Claims Processing, Banking and Insurance Careers.

Roles & Responsibility: Review and process property insurance claims, including analyzing policies, assessing damage, and determining coverage and settlements. Work with insurance adjusters, clients, and third-party vendors to gather necessary information and documentation for claims processing. Collation of data and information of claims for reporting purposes Investigate and evaluate claims to ensure accuracy and completeness. Prepare and present reports and recommendations to management regarding claims status, trends, and outcomes. Involvement in subrogation requests and required follow-ups. Communicate with clients and stakeholders regarding claims status and resolution. Provide support to other departments and teams as needed. Requirement: Bachelor's degree in business, finance, or related field. At least 2 years of experience in property insurance claims analysis. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Detail-oriented with the ability to manage multiple tasks simultaneously. Proficient in Microsoft Office Suite and other relevant software programs. Knowledge of property insurance policies, procedures, and regulations.

Job Roles & Responsibilities Handle property claims from receipt to settlement, ensuring timely resolution and customer satisfaction. Conduct thorough investigations into claim incidents, gathering evidence and interviewing witnesses as needed. Analyze policy coverage, assess damage extent, and determine appropriate settlement amounts. Collaborate with adjusters, agents, and other stakeholders to resolve complex cases efficiently. Maintain accurate records of all interactions with customers and internal communications. Process Info Shift Timing: US shifts Qualification: Graduate (Mandatory) Week Off: 2 Rotational Minimum 6months experience of Insurance processing, backend/operations BPO All documents required. Rounds of Interview: 1. HR Round 2. Ops Round Hiring Boundary 1. Panvel to Chembur 2. Panvel to Thane 3. Ghatkopar to Ambarnath Contact Details Number : 7304635458 Email : RituKaurR@hexaware.com

HI Warm Greetings from Rivera Manpower Services , WORK LOCATION : Bangalore /Kochi Note : Candidates who are willing to Relocate to Bangalore Can apply. Minimum 3 YEARS Experience in Property and Casualty Insurance /Motor Insurance for US market Can apply Call and book your Interview slots 9986267393 / 7829336034 /9380300644 /7829336202 JD for Senior Process Analyst In this role, Underwriter Assistant assists the Branch Underwriter & plays a vital role in maintaining customer relationship through timely & accurate services. A person will act as a liaison between multiple parties including Branch Underwriter, Policy Servicing Team, Insurance Carriers, and Insurance Brokers, etc. by answering questions & providing detailed information about the accounts/policies via Phone Calls or Emails. To ensure success, Underwriter Assistant should have a friendly and professional attitude, excellent communication skills, and the ability to stay calm under pressure. Should have good understanding of Insurance Domain & minimum experience of 2 years in P&C Insurance. Must have a knowledge of Insurance Life Cycle & worked into minimum 2 different processes. Being an integral part of the production (sales) team in USA, should be ready to work in Night Shift India Time. Work experience in Surplus Lines Insurance or with Managing General Agent (MGA) or with Insurance Broker would be an added advantage. Primary Responsibilities Assist Underwriters in day-to-day duties by: 1. Co-ordinating & collecting information from different stakeholders that requires for underwriting & binding accounts/policies, 2. Binding policies in Carrier as well as Agency Management System along with Invoicing & delivering the same to the clients, 3. Follow-up with clients for bind request, pending information, inspection report recommendation implementation, 4. Ensure all documents/information available in file for policy servicing teams, 5. Handling questions & communication with stakeholders via email & inbound/outbound calls, 6. Updating & ensuring compliance to SL affidavits requirements, 7. Triaging endorsements & cancellations, 8. Facilitating & managing miscellaneous activities that do not require Underwriting decision making Excellent verbal & written communication Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) Flexible & customer focused Strong problem solving and analytical approach Proactive & accountable Skilled in multi-tasking & prioritizing Exposure to complaints & escalations management Prioritization of work received through different channels Call and book your Interview slots 9986267393 / 7829336034 /7829336202

General Insurance Surveyors & Loss Assessors or Non Motor Claims processors. Processing Non Motor Insurance Claims Locations - Hyderabad, Bangalore, Cochin People experienced in Non Motor Insurance Surveyor Industry and holding IRDAI license are preferable.

Job Description Position: Auto Claim Adjuster Job Title: Auto Claims Adjuster Department: Claims Reports to: Claims Manager Location: Bangalore Employment Type: Full-time Roles & Responsibilities : Dealing with Insurance Companies for Auto claims only Dealing with Location Managers for paper formalities Maintaining In-House location, Insurance companies etc. Coordinating with parent company representatives Skills & Qualifications : 1 - 3 years SOLID experience with insurance company Claims Dept or Brokerage dealing with AUTO claims / Auto Insurance only Knowledge of LOCAL Auto insurance regulatory laws Good Communication & Negotiation Skills (writing and speaking) Time flexibility requirement, and should be self-motivated Hands-on capabilities Room to Grow Bachelors degree in a related field or equivalent work experience Compensation: Fixed Salary + Incentive - 2 Rounds of interviews and joining would be immediately after the 2nd round of interviews. - Background check and verification is required. Shift - Night shift ( Canadian Timings ) 6 Days working - Sunday Off Location - Serene Building No.106, 4th Floor, 4th C Cross Rd, 5th block, Koramangala Industrial Layout, S.G. Palya, Bengaluru, Karnataka 560095 If Interested directly visit to our office location for F2F Interview Notes: If interested in auto claims then only Please apply - US/Canada process Open to freshers with strong English communication skills. Notes: If interested in auto claims then only Please apply If You have Auto claims experience, Apply Please

1.Oversee claims process - commercial insurance products (Fire, Marine, Property) 2.Interpret insurance policy language to determine coverage 3.Conduct investigations to establish facts and assess damages. 4.Identify potential fraudulent claims. Required Candidate profile Handles the process of managing commercial insurance claims, from initial notification to settlement.

This job involved leading a team whose primary role involved in supporting the data entry updates/ gathering required information / documents to support claim finalization. As part of the role the teams review images and documentation received with regards on the claims and as per guidelines update the information into the system and perform follow ups with vendor for the required information. Managing tasks and workflows in accordance to set standards and ensuring necessary claims processing guidelines are being adhered to through the process. Handling new hire training and transitions for the scope of services. Will need to have a high interest in driving domain certification and effectively collaborate with our Learning and Development partners to execute on industry certifications and training programs. Monitoring the KPI health of the business. Interact with stateside partners and provide necessary reporting across people and process KPIs. Lead teams of high performing individuals, execute on actions and initiatives in line with organization culture. Collaborate across multiple cross functional teams (not limited to Technology, Hiring, Training, Quality). Develop talent and create an environment of trust and motivation in which team can thrive and drive results. Key Responsibilities Ensure knowledge upkeep of the team and adherence to standards and KPIs Proactively identify challenges from a delivery/operational perspective and build out recovery action plans Drive Transformation outcomes through digital and operational levers Fair practices to manage tasks and have a Claims ownership mindset Ensure team adhering to processing guidelines and maintaining the necessary accuracy Retention of talent is key and ensure all EWS procedures and stability reporting is in place Participate in Transition related calls and share relevant updates with regards to the team (Knowledge Transfer/Training Progress Updates/Health review of team) Review Inspire and Barometer survey outcomes and build actionable plans to sustain targets Optimum resource utilization across the team and actively manage the demand/capacity basis volume inflow Conduct process trainings / refresher trainings / Feedback sessions across the team Walk the Talk by leading the way with Continuous improvement best practices rigor with daily huddles, performance/ knowledge management, build resiliency through training etc. Initiate Ideation sessions and identify problem areas across the process lifecycle Deliver operational efficiencies through defined levers Arrange and attend business meetings (in-person/virtually) Monthly/Quarterly/Annual Performance tracking and management for people and business with necessary metric/health reporting Interact with leadership teams and raise flags on any business/financial risk that is observed in the process Mentor and guide team members through our shared purpose behaviors and leadership practices Self-grooming from a leadership and domain perspective to drive capability expansion and growth Define learning pathways for the team and effectively identify leadership/skilling needs in collaboration with HR and training partners Have strong reporting and review in place to effectively escalate issues to stakeholders/leadership Adherence to employee engagement processes (1-0-1s, Development plan building) Supervisory Responsibilities: This job have supervisory duties Preferred Qualifications: Education and Experience Bachelors Degree or equivalent experience 7 - 9 years of related experience in Property Claims Managed a team with at least 15+ FTE Exposure to handling voice / Backoffice Operational experience handling Claims Insurance processing Hands-on experience & knowledge about Transition and business set up External Insurance certification will be preferred Green Belt certified or Project Management Certification will be an advantage Knowledge/Skills/Abilities/Experience Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy Applies advanced skill in motivation, organization, training, coaching and facilitation of teamwork Applies advanced knowledge of MI creation, MI presentation and showcase relevant team MI team to stakeholders Applies conflict management and problem resolution skills Applies advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data and advanced knowledge of problem solving and preparation of complex reports for analysis Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building

Role - Senior Process Executive - P&C Insurance An Executive in the Data stream is responsible for transcribing information from a variety of sources into a standardized database system according to pre-defined rules. S/he has to ensure that all rules are followed in cleansing the data and the data is transferred accurately. When required, s/he will undergo supplemental or developmental training required on skills or processes. Although an individual contributor, s/he will be instrumental in ensuring harmonious working of the team. ESSENTIAL QUALIFICATION: Graduate with 1.5 year - 5 years of overall processing experience preferably in P&C insurance Flexible to work in night shift timings Excellent Communication skills in English, both verbal and written Min 1 year of Mandatory work exp - P&C Commercial Insurance preferably in Underwriting/ Policy Servicing/Claims/ Renewals Candidates who are Immediate joiners or with Notice Period of 30days are only preferred Candidates from in and around Chennai location are only preferred ESSENTIAL SKILLS/PERSONALITY TRAITS: Resources executing day to day activities of the engagement Prior experience of Back office, data management Strong analytical, logical and data management skills preferred Service Excellence orientation MS Office Skills Basic keyboarding skills and computer skills of data entry Personal effectiveness skills Prioritizes and tracks own activities Follows documented processes Documentation of own work on a daily basis Interpersonal skills Keeps own work aligned with teams requirements OPERATIONAL RESPONSIBILITY: Read shift preparatory notes, with specific reference to any process changes Timely Downloading of data files Check of data in files for correctness Enter data from files / images into the database system Rework data found to be inaccurate (either self check or other QC check) Record data relating to production statistics, end-user related notes, etc as appropriate Record attendance and time-sheet related data Compliant to Organizational Policy Validate own employment related records and update as necessary Undergo skill / process related training as required

Job Title: US Insurance Process Voice Location: Bangalore Job Type: Full-Time & US Shifts Job Summary: We are looking for dynamic and customer-focused individuals to join our US Insurance Voice Process team. As a voice process associate, you will be responsible for handling inbound/outbound calls related to insurance policies, claims, billing, and customer queries for US-based clients. This role requires excellent communication skills, attention to detail, and a strong understanding of insurance practices. Key Responsibilities: Handle inbound and outbound calls from US customers regarding insurance inquiries. Assist clients with policy information, renewals, claims processing, premium payments, and policy changes. Provide accurate and timely information while ensuring first-call resolution. Update and maintain customer records in the system as per client requirements. Follow compliance and confidentiality regulations. Escalate complex queries to appropriate departments or supervisors. Meet performance metrics including call quality, average handling time (AHT), and customer satisfaction (CSAT). Requirements: High School Diploma or equivalent (Bachelors degree preferred). 0–4 years of experience in US Insurance Process or international voice process (preferred). Excellent verbal communication and listening skills (neutral accent preferred). Knowledge of US insurance terminologies (Life, Health, Auto, or Property & Casualty). Familiarity with CRM systems and basic computer skills. Willingness to work in night shifts or rotational shifts (US time zones). Ability to work under pressure in a target-driven environment. Preferred Skills: Prior experience in a BPO handling US clients. Understanding of US healthcare or property & casualty insurance processes. Typing speed of 30+ WPM with high accuracy. What We Offer: Competitive salary + performance-based incentives & shift allowance. Training on US insurance products and systems. Opportunity to work with global insurance clients. Growth opportunities and internal mobility. Contact point : Nancy - 9686682465 / 7259027295 / 7760984460 / 7259027282 / 9900024811

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : P&C Claims Management Qualification : Any Graduate and Above Relevant Experience : 1 to 5 years Must Have Skills : 1.Experience in P&C Claims Management, preferably with BPO/Insurance process exposure. 2.Strong experience handling FNOL (First Notice of Loss) or FROI (First Report of Injury) cases. 3.Knowledge of claims systems like Guidewire, Duck Creek, Majesco, or similar platforms. 4.Familiarity with ISO, NCCI, and WCIRB reporting requirements. 5.Proficient in MS Office (Excel, Word) and data entry with attention to detail. 6.Strong communication and interpersonal skills with a customer-centric approach. 7.Ability to multi-task in a fast-paced and compliance-driven environment. Good Have Skills : Knowledge and expertise in FNOL (First Notice of Loss) or FROI (First Report of Injury) Roles and Responsibilities : 1.Manage end-to-end claims processing for Property & Casualty lines including auto, home, general liability, and workers compensation. 2.Perform FNOL/FROI intake, assess coverage, and initiate claim setup using internal systems. 3.Verify policy information, document incidents accurately, and identify subrogation opportunities. 4.Maintain consistent communication with policyholders, claimants, vendors, and internal teams. 5.Support claims adjudication by gathering and reviewing supporting documentation, police reports, medical records, etc. 6.Ensure compliance with applicable state regulations and client-specific SLAs. 7.Coordinate with adjusters, underwriters, and legal teams where necessary. 8.Generate and maintain accurate records for audit and reporting purposes. 9.Continuously identify and escalate potential fraud or misrepresentation concerns. 10.Participate in process improvement initiatives and training sessions. Location : Mumbai CTC Range : 3.5 to 6 LPA (Lakhs Per Annum) Notice Period : Immediate Mode of Interview : Virtual Shift Timing : Night Shift Mode of Work : Work From Office -- Thanks & Regards, Chaitanya HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 | WhatsApp @ 8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in