Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Job Profile/Designation: Process/ Senior Process Associate (Insurance - Back-Office Operations) Job Location: Chennai/ Pune Educational Qualification: Any Full Time UG with Good English Verbal/ Communication standards Work Experience: 2-7 Yrs. Job Timings: U.S Shift (Need to be Flexible for Full Night Shift) Job Description: We are looking for candidates with experience in P&C Insurance domain(Personal or Commercial). You will be required to handle processes & documents within P&C Insurance Lifecycle and are responsible for maintaining high standards of Performance, SLAs & innovative solutions. Roles and Responsibilities: • Handle/ Monitor daily Targets within SLA and ensure compliance to timeframe • Ability to work in a fast-paced, multi-skill work environment • Ability to process continual workload for extended periods in assigned area • Ability to provide a consistently high level of quality customer service • Ensure and maintain effective professional relationships with Client • Coordinate with team members and ensure achievement of all team objectives and goals • Analyse all processes and provide effective resolutions for same • Ability to meet and sustain minimum performance, attendance, and behavioural standards • Ability to work from office and FULL Night Shift / overtime as required (including weekends) • Problem Solving Skills - Positive attitude.
Intellect Design Arena
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