Project Warranty Manager

As a Project Warranty Manager at Hitachi Energy, you will be a part of the After Sales & Service team in Vadodara, collaborating with colleagues internationally. Your role will involve managing Warranty and Service projects, encompassing technical and commercial responsibilities to contribute to the transition towards greener energy solutions. **Key Responsibilities:** - Managing multiple ongoing Warranty and Service projects for the Power Quality portfolio, serving as the main point of contact for customers, internal, and external end customers. - Handling various project tasks including fault investigations, coordinating site activities, and managing customer relationships. - Managing and resolving quality issues for assigned projects in collaboration with the engineering team, suppliers, and customers. - Overseeing operational and financial reporting for projects, driving continuous improvements for enhanced efficiency and quality. - Global collaboration with regional counterparts and local operation units to support customers worldwide. - Delivering project outcomes aligning with customer expectations within budget and expected quality. - Maintaining records of warranty jobs, prompt services, and coordinating with all relevant functions until closure. - Ensuring clear responsibility post-commissioning & TOC from customers, handling contract terms, legal aspects, and SAP/Ariba tasks with a customer-first approach. - Handling techno-commercial matters with a versatile approach and ensuring compliance with applicable regulations. **Qualifications Required:** - Degree in Engineering or equivalent work experience. - 10-15 years of experience in Transformer service and project management. - Strong HSE, quality, and integrity mindset. - Organized, structured, and collaborative with a strong ability to prioritize and take responsibility for deliveries. - Fluency in English (written and verbal) is required, additional languages like Swedish, Spanish, or German are considered advantageous. - Previous experience in project management and/or the Energy Sector is beneficial. Hitachi Energy is a global technology leader in electrification, driving a sustainable energy future with innovative power grid technologies at its core. With a legacy of over a century in critical technologies like high-voltage, transformers, automation, and power electronics, Hitachi Energy addresses the pressing energy challenge of balancing electricity demand while decarbonizing the power system. With headquarters in Switzerland, Hitachi Energy operates in 60 countries, employing over 50,000 people and generating revenues of around $16 billion USD. Join Hitachi Energy today to be a part of shaping a sustainable energy future.,