Project Specialist

Business Information: Hitachi Energy is currently looking for Project Specialist to join their team in Halol, India. This team seeks a skilled and motivated individual. The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask delivers within timelines is essential. The candidate will have excellent communications skills. Your Responsibilities: Ensuring the resolution of customer issues (e. g. , order, technical, dispatch) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinating resolution with After-Sales Service teams. Recommending appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request (e. g. production capability and scheduling, resourcing, invoice Dispatch) is in place. Proactively informing customers about status based on inputs and clarifies any questions. Ensuring a positive customer experience throughout the entire process. From order booking to dispatch - Sales Order Booking, Uploads offers in Kit Configurator, Creation of Items List and Bill of Material, Issuing the customer drawings to Quality Production, Confirmation of delivery dates to customer. Verify readiness of materials with production, Interaction with customer regarding delivery, Dispatch activities. Resolving after sales issues viz. shortages/wrong supplies etc. with customer and Sending Dispatch and Payment documents to various customers. Your Background: A Bachelor s degree in electrical/Mechanical engineering or Diploma Around 2-5 years relevant experience in project management / Order management Excellent communications / analytical and problem-solving skill with ability to manage multiple tasks SAP and MS Office knowledge is required. Proficiency in both spoken written English language is required Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .