Project Manager

Role & responsibilities

This role is responsible for end-to-end delivery of quantitative research projects coordinate study setup, survey programming and QC, field / panel management, tabulation handoff, and client communications — ensuring projects meet scope, timeline, quality and budget targets.

Key Responsibilities:

• Manage day-to-day delivery of multiple quantitative studies (tracker, ad tests, product tests, U&A, segmentation), ensuring on-time, on-spec delivery.
• Act as single point of contact for clients and internal stakeholders; run client calls, manage expectations, and handle change requests.
• Coordinate with survey programmers and QA teams to implement questionnaires in Confirmit/ConfirmIT, Decipher, IOM (or equivalents); ensure correct routing, quotas, and device compatibility.
• Oversee soft launch / pilot, monitor field progress and resolve field issues (panels, incentive, sample quality), escalate as required.
• Validate incoming data deliverables, review tabulations, liaise with analytics / tabulation teams for clean datasets and cross-tabs.
• Drive process improvements and automation for recurring tasks (templates, checklists, reporting automation) and maintain project documentation (SOWs, timelines, runbooks).
• Support resource allocation, vendor negotiation and budget tracking for individual projects.

Preferred candidate profile

• Bachelor's/ Master’s degree in Economics, Marketing, Mathematics, or Computer Science.
• MBA/PGDM in Marketing, Market Research, Business Analytics, or Operations Management.
• Covers programming, scripting, logic, and database concepts that are useful for survey programming.
• 3–7 years in market research operations, survey programming coordination, data processing, or tabulation project management.
• Exposure to

  survey scripting platforms

  (ConfirmIT, Decipher, IOM)
• Hands-on involvement in

  client/stakeholder management, timelines, budgets, and QC protocols.