Project Manager (LMS Support)

8 years

0 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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On-site

Job Type

Part Time

Job Description

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Office of Outreach Activities

Advertisement Number: P.Rect./R&D/2025/174

Applications are invited for the following position to work with the Office of Outreach Activities. The post is temporary, and the appointment will be purely on a contractual basis initially for one year. The period may be further extended based on performance and requirements.

Name of the Post: Project Manager (LMS Support)

Number of Posts: 01 (One)

Salary Range: 29000-2400-72200

Minimum Qualification and Experience: Post Graduate + 08 years relevant experience ‘OR' Graduate (B.Sc./B.A./B.Com./BBA/BCA) + 15 years relevant experience

Desirable Experience and Key Responsibilities:

  • LMS Administration: Oversee the day-to-day operations of the LMS, ensuring optimal performance and accessibility for all users.
  • Course Management: Develop and manage course structures, schedules, enrollments, and learner engagement strategies within the LMS.
  • Technical Support: Provide technical assistance to instructors and learners, troubleshooting issues related to course access, content, and system functionality.
  • Content Integration: Collaborate with content creators to upload and organize course materials, ensuring compatibility and adherence to quality standards.
  • User Training: Conduct training sessions and create documentation to educate instructors and learners on effective LMS usage.
  • Data Analysis: Monitor course performance metrics and user feedback to identify areas for improvement and implement necessary enhancements.
  • System Maintenance: Coordinate with IT and LMS vendors to implement updates, integrations, and resolve technical issues promptly.
  • Quality Assurance: Ensure all online courses meet established quality standards and are aligned with instructional design best practices.
  • Call Support Management: Oversee a dedicated support line during office hours and beyond if necessary to assist users with real-time issues, ensuring prompt and effective resolution of inquiries and technical challenges.
  • Email Support: Provide users with responsive email support during office hours and beyond if necessary for promptly addressing inquiries and resolving issues.
  • Documentation: Preparing FAQs, User’s Manual and Project Report.

Interested candidates must apply through the given link below: https://forms.gle/M6cxQUNAxWL7qXCeA

The application should be submitted online on or before 11:59 PM on 10th August 2025. The application will not be accepted in any other mode and after the deadline.

The salary will be based on qualifications and experience. The selection process may include a written test, an interview, or both, conducted either at IIT Kanpur or online. No TA/DA will be paid for attending the written test/interview.

The short-listing committee reserves the right to fix suitable criteria for short-listing of eligible candidates satisfying qualifications and experience. Only the short-listed candidates will be informed about the date and time of the interview through email.

Professor-in-Charge
Office of Outreach Activities dloffice2@iitk.ac.in Ph. No. 0512-259-2264

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