4 years

3 - 4 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We’re looking for a hands-on IT Support Manager with strong skills in web development, technical SEO. You'll lead the support team, manage website-related issues, optimize for search performance, and act as the primary technical contact for clients.

Key Responsibilities:

  • Lead IT/web support operations and ensure timely issue resolution.
  • Communicate directly with clients to manage expectations and provide updates.
  • Troubleshoot and maintain websites (WordPress, custom builds, hosting).
  • Implement SEO best practices and perform site audits.
  • Coordinate with development and marketing teams on website performance.

Requirements:

  • 4+ years in IT or web support, 1+ in a lead/manager role.
  • Strong knowledge of HTML, CSS, JavaScript, WordPress, SEO tools (e.g., Semrush, GSC, Ahrefs).
  • Excellent communication and client-handling skills.
  • Experience with ticketing/helpdesk systems.

Job Type: Full-time

Pay: ₹360,000.00 - ₹420,000.00 per year

Work Location: In person

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