Program Manager - Vendor & Transition Management (Technology & Managed Services)

As a Program Manager for Vendor & Transition Management at BayOne Solutions, your role involves leading and supporting large-scale technology transitions with Managed Service Providers (MSPs) and System Integrators (SIs). You will be the primary liaison between internal technology, procurement, and service delivery teams to ensure seamless transitions for enterprise customers in the USA technology and engineering space. **Key Responsibilities:** - Lead end-to-end transition programs for technology and managed service provider engagements - Develop and maintain transition plans, milestones, risk registers, and communication plans - Ensure smooth handover of services, aligning with SLAs and contractual obligations - Coordinate with global teams to align deliverables and dependencies - Oversee Vendor Management Systems (VMS) for compliance, reporting accuracy, and vendor management - Act as the single point of contact for vendor performance management and governance meetings - Support contract and SOW management, renewals, expirations, and extensions - Engage directly with enterprise customers and internal teams for status updates, insights, and escalations - Drive process optimization, automation, efficiency, and transparency - Generate and maintain dashboards, transition scorecards, and executive summaries for leadership reporting **Required Skills & Qualifications:** - 8+ years of experience in Program Management, Project Coordination, or Vendor Management within technology, IT services, or engineering industries - Proven track record in managing large-scale transitions involving MSPs or SIs - Hands-on experience with Vendor Management Systems, preferably SAP Fieldglass or Ariba - Strong understanding of contract governance, SLA/KPI management, and procurement processes - Excellent communication, stakeholder management, and presentation skills - Proficiency in MS Project, Excel, PowerPoint, and collaboration tools - Ability to operate independently in a fast-paced environment and deliver under pressure As a proactive, accountable, and organized professional, you will play a crucial role in driving successful technology transitions and vendor management at BayOne Solutions.,