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Program Manager, Santos Financial Operations

3 - 8 years

18 - 20 Lacs

Bengaluru

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Automation Dmaic MS Access Project management Financial operations SQL Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a results driven and exceptionally structured leader who will spearhead efforts to provide support to our Merchants. The leader will build processes to ensure that the Merchants have the right experience in receiving reimbursements owed to them/invoicing experience, while ensuring that the processes setup avoid errors. It involves re-engineering the workflow, build self service solutions and internal processes that prevent errors. The Program Manager will also put in place mechanisms that eliminate defects that create scenarios where the Merchants need to be reimbursed, and prevent loss. Key job responsibilities Key job responsibilities . Create the right mechanisms to deliver the rebate and reimbursements to Merchants. . Create Automation and proactive process opportunities . Identify and design Self Service Workflows . Define processes to derive the right amount to be reimbursed. . Work with the product team to build the right features - 2+ years of program or project management experience - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document

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