Program Manager

Role & responsibilities

• Manage and grow banking relationships across multiple departments, acting as the primary Cheggout representative.
• Lead end-to-end program managementplanning, execution, performance tracking, and reporting.
• Drive business development by identifying up/cross-sell opportunities and creating new revenue streams.
• Build strong client trust and design exit barriers that ensure long-term partnerships.
• Deliver on revenue and performance targets aligned to client programs.
• Collaborate internally across product, operations, and alliances teams to ensure seamless execution.
• Stay updated on BFSI trends and competitor movements to bring fresh insights and value to clients.

Preferred candidate profile

• 24 years of proven experience in banking relationship management, partnerships, or program management.

• Strong client-handling and stakeholder management skills with the ability to influence and engage at multiple levels without authority.

• Highly organized with the ability to manage multiple programs and timelines simultaneously.

• Strong business acumen with a results-first mindset; proven ability to meet or exceed targets.

• Excellent communication and presentation skills—articulate, confident, and persuasive.

• Knowledge of the financial services industry, ideally including both retail banking and payments, nice to have.

• Bachelor’s degree required, MBA or equivalent preferred but not mandatory.