Program Manager (Leaning &Development )

Role & responsibilities

• Program Management

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• Plan and run key onboarding / continuous development programs at Deloitte, partnering with the business, vendors and HR teams. This includes participant registration, facilitator onboarding, train the trainer workshops and end to end program management on the day of the program.
• Partner with SMEs to ensure training materials are most up to date.
• Ensure excellent practitioner experience through delivery
• Partner with the Learning Delivery and Evaluations teams to use best-in-class core talent development processes for communications, classroom delivery, metrics, reporting, and solution support.

• Operations

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• Support L&D investment through effective planning, budgeting, forecasting, and vendor management

• Communications

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• Support the distribution of key stakeholder communications such as scorecard updates, practice-wide communications, Learning SPOCs communications, etc
• Ability to partner with the Learning Leads and maintain a successful Business relationship with stakeholders, responding accurately and in-time to business queries, prepare business brief/debrief documents around Learning Initiatives and Learning Impacts
• Ability to communicate precisely and accurately with the business stakeholders on matters related to Learning

• Metrics/Reporting

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• Demonstrate initiative in gathering feedback and data from practitioners, post learning and development programs,
• Work in partnership with the Delivery and National Evaluations teams to use standard metrics
• Produce metric scorecards for learning programs as appropriate
• Prepare debrief presentations to assist with the facilitation of program delivery discussions

Preferred candidate profile