Job
Description
As a Program Manager for HR & Delivery, you will play a crucial role in managing end-to-end delivery processes, ensuring workforce alignment, and fostering smooth communication between clients, technical teams, and HR functions. **Key Responsibilities:** - Lead planning, execution, and delivery of multiple concurrent IT staffing or services projects. - Coordinate with clients and internal technical teams to ensure timely and quality deliverables. - Track project milestones, manage risks, and report status to stakeholders regularly. - Align delivery schedules with client expectations and workforce capabilities. **HR & Talent Operations:** - Oversee onboarding, performance reviews, training initiatives, and exit formalities. - Partner with recruitment teams to identify gaps and ensure timely resource deployment. - Manage employee engagement, development programs, and HR compliance for project-based teams. **Client & Stakeholder Communication:** - Serve as a key point of contact for client interactions, ensuring high satisfaction and clear communication. - Translate client needs into actionable delivery plans and coordinate with internal departments accordingly. **Operational Oversight:** - Monitor KPIs related to delivery performance, workforce utilization, and HR metrics. - Drive continuous improvement initiatives within HR and delivery functions. **Required Skills & Qualifications:** - Bachelor's degree in Computer Science, HR, Business Administration, or a related field. - 6+ years of experience in program management, HR operations, and IT delivery/project coordination. - Strong understanding of IT project lifecycle, technical recruiting, and service delivery models. - Excellent communication, organizational, and stakeholder management skills. - Familiarity with tools like Microsoft Tools, Jira, Confluence, or HRIS systems. In this role, you will work in a collaborative, fast-paced, and people-centric environment. You will have the opportunity to work closely with cross-functional teams and leadership, with flexibility to work within the PST time zone / US Shift timings. As a Program Manager for HR & Delivery, you will play a crucial role in managing end-to-end delivery processes, ensuring workforce alignment, and fostering smooth communication between clients, technical teams, and HR functions. **Key Responsibilities:** - Lead planning, execution, and delivery of multiple concurrent IT staffing or services projects. - Coordinate with clients and internal technical teams to ensure timely and quality deliverables. - Track project milestones, manage risks, and report status to stakeholders regularly. - Align delivery schedules with client expectations and workforce capabilities. **HR & Talent Operations:** - Oversee onboarding, performance reviews, training initiatives, and exit formalities. - Partner with recruitment teams to identify gaps and ensure timely resource deployment. - Manage employee engagement, development programs, and HR compliance for project-based teams. **Client & Stakeholder Communication:** - Serve as a key point of contact for client interactions, ensuring high satisfaction and clear communication. - Translate client needs into actionable delivery plans and coordinate with internal departments accordingly. **Operational Oversight:** - Monitor KPIs related to delivery performance, workforce utilization, and HR metrics. - Drive continuous improvement initiatives within HR and delivery functions. **Required Skills & Qualifications:** - Bachelor's degree in Computer Science, HR, Business Administration, or a related field. - 6+ years of experience in program management, HR operations, and IT delivery/project coordination. - Strong understanding of IT project lifecycle, technical recruiting, and service delivery models. - Excellent communication, organizational, and stakeholder management skills. - Familiarity with tools like Microsoft Tools, Jira, Confluence, or HRIS systems. In this role, you will work in a collaborative, fast-paced, and people-centric environment. You will have the opportunity to work closely with cross-functional teams and leadership, with flexibility to work within the PST time zone / US Shift timings.
