Program Analyst

General Summary:

Assists with program development and implementation through managing processes, procedures, and tools that improve efficiencies. A Program Analyst coordinates across teams and monitors timelines, budgets, risks, and priorities to achieve program progress. Typically, a program needing a Program Analyst will be of significant size and will require expertise related to the development of project management mechanisms.

Minimum Qualifications:

Preferred Qualifications:

• Bachelor's degree in Business Administration, Management, Engineering, Computer Science, or related field.
• 1+ year of experience creating, scheduling, and maintaining program plans or related experience.

Principal Duties and Responsibilities:

• Coordinates with third-parties and/or internal customers on small-scale programs to assess resources, track progress, communicate program status updates, and ensure compliance with processes and guidelines
• Prepares agendas for review board meetings under close guidance of the Program Manager and documents discussion points, project plan changes, and stakeholder needs
• Contributes to and updates project plans to support Program Managers or Leads on small programs under supervision that include priorities, timelines, critical tasks, stakeholder identification for each task, and forecasted resource allocation
• Collects and reports basic budget data
• Tracks the progress and execution of routine deliverables to ensure deadlines are met
• Communicates, coordinates, and escalates changes in project timelines, priorities, and deliverables to stakeholders
• Collects and delivers data and program metrics using basic tools (eg, macros, pivot tables, charts, graphs)
• Delivers data and simple reports to Program Manager
• Uses appropriate planning processes, tools, and methods, and provides feedback to the Program Manager

Level of Responsibility:

Working under close supervision. Taking responsibility for own work and making decisions with limited impact; impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct). Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area. Completing most tasks with multiple steps which must be performed in a specific order; directions or manuals can accurately document the steps necessary to perform the task. Exercising some creativity to troubleshoot technical problems or deal with novel circumstances. Limited problem solving required, generally in the nature of troubleshooting simple processes or technology.

The responsibilities of this role do not include: Providing supervision/guidance to others. Budgetary accountability. Influence over key organizational decisions. Role in strategic planning.