Program Analyst

Your Responsibilities, Impact & Contribution

• Program Analyst works closely with Program Lead/Specialist.

• Responsible for back-end operational/administrative support tasks, such as updates to the hiring manager, cost center, end date, customer-defined fields, etc within the vendor management system.

• Enter new contractor profiles (contact information) and details of assignment into VMS (example: Beeline, Fieldglass, IQN etc.)

• Manage extension of Contract Assignments.

• Conduct new hire orientation for contractors

• Liaise with managers, vendors, and security department to ensure all necessary paperwork is completed and collected prior to starting assignment and at end of the assignment

• Ensure all work orders are closed in the VMS system when notified of an end of the assignment

• Ensure the security department is notified of the end of assignments

• Assist in collection of contractor hours and approval of time by hiring managers

• Constant interaction via email, VOP, and phone with hiring managers, supplier partners (recruitment agencies), contract personnel, and other partners

• Constant interaction with supplier partners (recruitment agencies) to ensure new hire paperwork is completed in a timely manner so the contractor can start the assignment on time.

• Log all client and supplier inquiries into Salesforce.com or equivalent tool/MIS

• Assist in running and reviewing standard program reporting as requested

• Provide general program, operational, and system user support

• Ensure compliance with client's policies, guidelines, and processes • Monitor data integrity and act as a team player to all peers • Any other duties as required

Your Experience, Qualification & Capability

• 1 year of minimum work experience preferably in Staffing and MSP experience

• Experience working for a VMS such as Beeline or Fieldglass and /or Contingent/Contracting space preferred

• Excellent verbal and written communications

• Ability to work in a dynamic environment that changes from day to day • Excellent analytical and problem-solving skills required

• Excellent documentation and follow up skills required (proof of execution)

• Strong organization skills and attention to detail

• Knowledge of MS Office and PC skills

• Able to work independently and in a team environment