Professional Services Specialist

Sourced Group, an Amdocs Company

5 - 10 years

7 - 11 Lacs

gurugram

Posted:None| Platform:

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Skills Required

linux 3g mysql php presales oracle troubleshooting jira monitoring python

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Professional Services Specialist at Amdocs, you will be part of a group of highly trained product experts responsible for end-to-end product deployment of our multi-vendor, multi-technology network optimization platform.

All you need is...

- Review technical requirements with internal and external customers to provide the best solution according to customer needs
- Participate in all technical aspects of product implementation and involved in end-to-end deployment of Amdocs products
- Onsite customer facing throughout all phases of the project lifecycle
- Provide post deployment trainings and workshops to customers to drive product usage
- Monitoring, troubleshooting, and working closely with R&D to resolve all functional and performance related matters
- Supporting pre-sales activities and POCs
- Develop documentations and best practices
- Participating towards process improvements to enhance team and individual productivity / efficiency

Why you will love this job:

Bachelor s degree in Computer Science, Engineering, IT or equivalent
Exceptional communication skills
Minimum 5 years of hands-on software deployment experience
Working experience on cloud technologies.
Strong knowledge in any scripting languages (e.g. Ansible. Python, PHP, Bash, Powershell)
Strong analytical and troubleshooting skills
Basic knowledge in databases (e.g. Oracle, MySQL, Postgres, MariaDB, Cassandra)
Ability to collaborate with various stakeholders to get quick resolution of technical matters
Skillful in building trust and confidence of stakeholders with high quality and timely deliveries
Flexibility with working across multiple time-zones based on project requirements
[Region Specific Role] Ability to speak and read Mandarin is a requirement to support the China/Taiwan region

Good to have

Knowledge in Telecommunications and Radio Network technology (3G,4G,5G)
Experience in analyzing Drive Test and OSS data
Experience in implementing ETL solutions
Experience in Cloud technologies
Experience in working with JIRA and Confluence
Experience in working with Linux based environment

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