Professional Services Sales Operations Lead

Rubrik

3 - 5 years

13 - 17 Lacs

bengaluru

Posted:6 hours ago| Platform:

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Skills Required

sales operations data security relationship building machine learning presales sow data integrity sales process professional services operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Effectively communicate Professional Services and Premium Plus Services offerings, methodology, and value internally and externally
Must be able to monitor Salesforce.com near-continuously for small-to-medium-sized opportunities with new and existing customers, for opportunities that have little or no PS at all, to create and drive service pipeline and bookings
Must be able to operate at high volume and effectively communicate with Account Teams, often but not always using email templates.
Should have the mindset that their role is to help sales teams and advance opportunities.
Escalate sales exceptions and complex opportunities to the Services Sales Manager and pre-sales Solutions Architects.
Participate in the pre-sales process to understand the customers business and technical objectives and product requirements

Experience you ll need:

Extensive knowledge of PS engagements
Technical background in IT (preferably Cybersecurity or Backup and Recovery)
Demonstrated capability to translate customer requirements into a Services Scoping proposal
Experience with creating Statement of Work documents
Understanding of Professional Services Sales processes
Understanding of legal requirements for Professional Services
3-5 years of experience in a professional services organisation
Preferably good understanding and own experience in the delivery of Professional Services
Good understanding and control over sales-related KPI s
Partner management skills
Relationship building with internal and external teams
Strong experience with Salesforce.com reporting and dashboards, and turning data into action

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