Production Support & Stability

Rezolve

12 - 17 years

10 - 14 Lacs

chennai bengaluru

Posted:5 days ago| Platform:

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Skills Required

continuous integration cd kubernetes microsoft azure ci/cd deployment automation change management docker ansible continuous delivery automation git saas gcp reliability engineering quality assurance devops linux jenkins terraform aws governance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Own the end-to-end release process: planning, approvals, cutover, post-release validation.

Implement structured change management with phase gates, release notes, rollback/roll-forward playbooks, and clear go/no-go criteria.

Lead release communications to internal teams, customers, and stakeholders building trust and predictability.

Balance speed vs. risk; ensure compliance with security and audit requirements (SOC 2, ISO 27001).

Quality Assurance (Automation + Manual)

Define and execute a hybrid QA strategy: automation-first, but with structured manual testing for edge cases, UX validation, and exploratory testing.

Oversee regression, functional, performance, and security testing.

Enforce quality gates in CI/CD; partner with engineers on shift-left practices.

Measure and reduce defect leakage, ensuring defects are prevented not just detected.

Production Support Stability

Act as the owner of platform stability leading incident response, root cause analysis, and preventative actions.

Institutionalize blameless postmortems and 5 Whys methodology to drive learning.

Track SLOs and SLIs (uptime, latency, error rates); enforce error budgets as part of release gating.\ Continuously reduce MTTR (mean time to recovery) and P1/P2 recurrence rates.

Continuously reduce MTTR (mean time to recovery) and P1/P2 recurrence rates.

DevOps Reliability Engineering

Lead CI/CD, infrastructure as code, and deployment automation.

Implement progressive delivery (blue/green, canary, feature flags).

Maintain observability: dashboards, alerting, synthetic monitoring.

Ensure zero-downtime releases and backwards compatibility for a multi-tenant SaaS environment.

Qualifications

12+ years in SaaS/Cloud engineering; 5+ years leading QA, Release, or DevOps functions.

Track record of delivering stable, high-quality SaaS releases at scale.

Strong background in change management, release governance, and stakeholder communication.

Hands-on with CI/CD, cloud-native infrastructure (AWS/Azure/GCP), observability, and modern QA tooling.

Experienced in manual and automated testing practices able to build both strategy and discipline.

Strong analytical/problem-solving skills; proven ability to lead root cause analysis and preventative action.

Collaborative leader with excellent cross-functional influence.

More Jobs at Rezolve

Production Support & Stability

chennai, bengaluru

12.0 - 17.0 yrs

INR 10 - 14 Lacs

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