Production Support

3 - 7 years

0 Lacs

Posted:4 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an experienced Production Support specialist, you will be responsible for providing support for Windows Server/Linux, MSSQL, Oracle DB, Tomcat, ActiveMQ, JBoss systems. Your key responsibilities will include: - Working on ticketing tools such as Jira or Freshdesk. - Handling Windows and Linux applications support and performing deployment installations. - Analyzing and resolving issues within specified SLAs. - Being prepared to work shifts, be on call, or put in extra hours when required. - Demonstrating strong debugging and troubleshooting skills. - Ensuring timely and concise communications with key stakeholders. Qualifications required for this role include: - Experience in Production Support roles. - Proficiency in Windows Server/Linux, MSSQL, Oracle DB, Tomcat, ActiveMQ, JBoss. - Knowledge of deployment tools. - Hands-on experience with ticketing tools like Jira or Freshdesk. - Strong debugging and troubleshooting skills. If you have experience with Loan IQ, it will be considered an added advantage. As an experienced Production Support specialist, you will be responsible for providing support for Windows Server/Linux, MSSQL, Oracle DB, Tomcat, ActiveMQ, JBoss systems. Your key responsibilities will include: - Working on ticketing tools such as Jira or Freshdesk. - Handling Windows and Linux applications support and performing deployment installations. - Analyzing and resolving issues within specified SLAs. - Being prepared to work shifts, be on call, or put in extra hours when required. - Demonstrating strong debugging and troubleshooting skills. - Ensuring timely and concise communications with key stakeholders. Qualifications required for this role include: - Experience in Production Support roles. - Proficiency in Windows Server/Linux, MSSQL, Oracle DB, Tomcat, ActiveMQ, JBoss. - Knowledge of deployment tools. - Hands-on experience with ticketing tools like Jira or Freshdesk. - Strong debugging and troubleshooting skills. If you have experience with Loan IQ, it will be considered an added advantage.

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