Production Support Executive

3 - 4 years

5 - 8 Lacs

Posted:16 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Skills and Knowledge

Essential Technical Skills

  • Strong Knowledge of Unix or Linux server platforms.
  • Advanced Excel and SQL knowledge
  • Experience with a disciplined approach to IT incident, problem and change management.
  • Customer handling

Desirable Technical Skills

  • Industry experience in Telco or CRM/marketing industries.

Essential Professional Skills (soft skills)

  • Excellent Customer Service focus and orientation.
  • Ability to deal with suppliers and employees at all levels.
  • Proactive, with strong work ethic.
  • Proven ability to work on own initiative and prioritise own workload effectively.
  • Demonstrate effective team working skills, with a can-do attitude.
  • Excellent English communication skills (both verbal and written).
  • Ability to effectively deal with conflict (internally and externally).
  • Ability to work in a fast-paced environment.
  • Has a logical approach and is a good problem Solver?
  • Able to work with ambiguity and get results.

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