Production Associate

Job Description

Role Summary: This position requires word processing skills and manage projects end to end setting up new requests, communicating with onsite/clients, clarifying questions and assigning projects to other Company Associates. Shift Timing: Candidate should be willing to work in rotational shifts including night shifts and company/national holidays including weekends. Location: Goregaon, Mumbai (Relocation allowed) Education and Experience: 1.5 Yrs of Word Processing experience Proficiency in Microsoft Word, Outlook and basic office applications Responsibilities and Duties: Creating, editing, reformatting, and modifying Word documents Understand clients project requirements and recreate the document using MS Office tools, templates and macros provided Format documents using automatic/multi-level numbering, marking and generating Table of Contents, Table of Authorities and working with Cross references Creating merge letters and labels, including marketing materials Scan documents and images in Word format (using OCR scanner, tif, or .jpg format, pdf format) Saving/uploading documents onto the document management system and using workflow tools effectively Decipher handwritten text and incorporate handwritten markups into a document Review work completed by other associates carefully to ensure quality Correspond and clarify any queries on requests from customer/onsite Setup requests in workflow management system for others on the team or yourself to work on Return completed and reviewed work to customer Required Skills/Abilities: Must be able to demonstrate expert level skills in using Microsoft Office suite Must be able to operate standard office equipment, such as telephones, personal computers, office machines and adding machines Must be willing to work in rotational shifts (monthly) and flexible to stay back or report early to shift depending on business requirements Must have the ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraints Ability to maintain confidential information and work in a fast paced, dynamic and creative organization Must possess the ability to communicate effectively with employees and customers in a friendly, pleasant manner Must possess skills of a well-organized, self-motivated, problem solver and detail oriented who can work independently Must be able to follow processes and instructions as outlined by client Apply only if ok to relocate to mumbai