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NatWest Markets
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Production Analyst

Production Analyst

NatWest Markets

5 - 15 years

20 - 25 Lacs

Gurugram

Posted:4 hours ago| Platform:

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Skills Required

Automation Application support Change management Production support Bfsi MIS Agile Incident management Release management Monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Join us as a Production Analyst

This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure
We ll look to you to deliver a production management, infrastructure and application support service for relevant platforms, activities and processes across the domain
Hone your existing analytical skills and advance your career in this exciting, fast paced role
Were offering this at senior analyst level

What youll do

As a Production Analyst, you ll support with providing day-to-day technology based services and will assist with deploying new applications and architecture across the domain. We ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards.

It s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring.

Your role will also involve:

Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur
Regularly attending the feature teams refinement and planning sessions
Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback
Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery

The skills youll need

We re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration.

We re also looking for:

Experience in supporting deployment, maintenance and performance of RPAs in production environment i.e. change management, incident management and release management
He/she should possess excellent stakeholder communication skills as they will be liaising between Business stakeholders and RPA team.
He/she will be responsible for monitoring live automations and providing MIS to business where required.
He/she will be willing to work in shifts as per Business/programme need
Experience working in production support role on UIPath, PowerAutomate or similar RPA tools in BFSI sector

Hours

Job Posting Closing Date:

16/07/2025

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Production Analyst