Product Trainer

Job Description

We are looking for a creative and detail-oriented Product Trainer to join our team. As a Product Trainer, you will help our usersinternal teams, clients, and partnersunderstand how to use our products effectively. You will be responsible for delivering training sessions and producing high-quality product documentation and training videos. Key Responsibilities: Understand the features, workflows, and use cases of our products. Create user-friendly product training documents, including manuals, how-to guides, SOPs, and quick reference sheets. Produce engaging product training videos, screen recordings, and visual walkthroughs. Conduct live or recorded training sessions for new employees, customers, and partners. Work closely with Product, Support, and Customer Success teams to stay updated on product updates. Collect and incorporate feedback to improve training content and delivery. Maintain and organize training assets in shared repositories or LMS platforms. Qualifications: Bachelors degree in any discipline ( preferably in Science , Education, Communication, Business, or Technology). 0-2 years of experience in product training, instructional design, content creation, or a related role. Strong communication and presentation skills. Ability to explain technical concepts in simple, user-friendly language. Familiarity with tools like PowerPoint, Google Slides, Canva, or similar. Willingness to learn video creation/editing tools. Detail-oriented, organized, and a team player.