Product Success Manager

You will:

• Drive adoption by planning and executing rollout strategies for new features and modules across internal teams, partners, and agents.
• Monitor engagement by tracking usage, adoption KPIs, and feature impact across all stakeholders.
• Analyze product performance through dashboards, deep-dives, and insights from adoption data and support ticket analysis to influence future product decisions.
• Collaborate with Product, Design, and Content teams to ensure every release has a clear path to success.
• Close feedback loops from field users to Product and Tech teams, ensuring no valuable insight is missed

You have:

• 2+ years of experience in a Product Success or similar role.
• Strong business and system thinkingyou understand both why a feature exists and how to make it work better in practice.
• Hands-on expertise in analytics, content, and adoption planning.
• Experience in Insurance/BFSI (a plus, but not mandatory).

We Are:

Software development and consulting firm; Subsidiary of Choice International Limited which is a multi-diversified business enterprise; established in India in March 1993. The group operates from its head office in Mumbai and has zonal offices across the country and has several business verticals like Investment Banking, Broking, Hospitality, E-commerce, the Energy sector etc.

We are fast emerging in the field of innovation to help accelerate the digital transformation journey by providing credible web solutions to foster business growth. We assist in business by offering Cloud, Mobile & IT solutions that foster efficiency, growth, and ROI. We keep in mind the goals of the organisation while simultaneously enhancing efficiency. Our dynamic team comprises Web Software Developers, Cloud Architects, Technical Consultants, Data Administrators, IT Security experts, DevOps Professionals & Digital Marketing.

You & We:

Will make the internet a better place by creating stunning websites. Together will help take the business to the next level with our dynamic digital marketing strategies and give our undivided attention to design, analysis, planning and strategy. You & We will make use of proven methodology and technical expertise to provide the most dynamic web solution. We will help grow business after acquiring a clear comprehension of requirements and are committed to resolving with the best possible solutions.