Product Specialist

As a Product Specialist at our company, your primary responsibility will be to conduct product demos and onboarding sessions for Spanish-speaking clients during the US shift timings. Your fluency in both Spanish and English will enable you to effectively engage with international clients and prospects. You will play a crucial role in assisting the sales team by providing support during trials and technical discussions. Additionally, you will be responsible for resolving customer queries, explaining product features, maintaining CRM hygiene, and ensuring regular follow-ups to enhance customer satisfaction. Collaboration is key in this role, as you will work closely with internal teams to coordinate support activities and streamline processes. The ideal candidate for this position will possess strong communication skills in both Spanish and English, be tech-savvy with a quick learning ability, and have a customer-first mindset. A confident and proactive approach to problem-solving is essential, along with a familiarity with CRM or SaaS products (although not mandatory). We welcome applications from freshers who have excellent communication and language skills, as we believe in nurturing talent and providing opportunities for growth in our dynamic team.,