54 Customerfirst Mindset Jobs

As a candidate for this role, your primary responsibility will be to conduct product demos and onboarding sessions for Spanish-speaking clients. Additionally, you will assist the sales team during trials and technical discussions, resolve customer queries, and explain product features effectively. It will be crucial for you to maintain CRM hygiene, carry out regular follow-ups, and collaborate closely with internal teams to coordinate support efficiently. Key Responsibilities: - Conduct product demos and onboarding sessions for Spanish-speaking clients. - Assist the sales team during trials and technical discussions. - Resolve customer queries and explain product features. - Ensure CRM hygie...

As a Customer Relationship Manager, your role involves building and maintaining long-term relationships with both existing and new clients. You will need to understand customer needs, provide appropriate solutions or product recommendations, and follow up with clients to ensure their satisfaction. Handling customer accounts, feedback, and interactions through CRM software will be a key part of your responsibilities. Additionally, you will collaborate with internal teams such as Sales, Marketing, and Support to deliver excellent customer experiences and identify new business opportunities through client engagement. Key Responsibilities: - Build and maintain long-term relationships with existi...

As an Inside Sales - Travel Consultant at Pickyourtrail in Chennai, you will have the opportunity to go beyond selling products and instead create unforgettable experiences for clients worldwide. With 0-3 years of experience and a strong customer-first mindset, this role offers you a fast track to a career that satisfies your wanderlust. Key Responsibilities: - Design Dreams: Take on the role of a Travel Architect by crafting personalized itineraries that cater to the unique preferences of each client. - Be the Expert: Share your passion for travel by offering insider tips and making use of exclusive deals to enhance the customer experience. - Build Trust: Establish yourself as a reliable ad...

You will be joining Plum, an employee insurance and health benefits platform dedicated to simplifying and making health insurance accessible for modern organizations. Plum aims to provide the highest quality insurance and healthcare to 10 million lives by FY2030, with a focus on employer-sponsored insurance. **Role Overview:** As a part of the team at Plum, your role will involve supporting the team in all RFQs and insurer follow-up for quotes, sending renewal notices to clients 60 days prior to the start date, ensuring Sales force updates are done on new opportunities, renewal updates, and closures. You will also be expected to maintain strong engagement with insurer points of contact, supp...

As an Account Executive at Pump, you will play a key role in the company's growth by owning the full sales cycle. This includes sourcing and qualifying leads, closing deals, and building long-term client relationships. You will have the opportunity to work closely with the CEO, product team, and other early sales hires to shape the go-to-market strategy and sales culture from the ground up. **Key Responsibilities:** - Manage the full sales process, including outbound prospecting, discovery, demos, proposals, and contract closure - Collaborate daily with the CEO to shape pipeline strategy and execution - Engage with inbound and outbound leads to identify pain points and communicate Pump's val...

Role Overview: As a Site Supervisor for Vertiv Switchgear and Busbar business, you will play a crucial role in providing installation, startup, commissioning, test, and inspection services leadership for large, high-profile customers. Your responsibilities include representing Switchgear and Busbar Services at customer and contractor meetings, coordinating installation activities, managing manpower needs, providing technical support, and ensuring customer satisfaction. Your attention to detail, ability to make strong decisions under pressure, and high level of professionalism will be key to your success in this role. Key Responsibilities: - Represent Switchgear and Busbar Services at all cus...

As an Account Executive at Pump, you will play a crucial role in the company's growth by taking charge of the full sales cycle. This ranges from sourcing and qualifying leads to closing deals and fostering long-term client relationships. Your collaboration with the CEO, product team, and other early sales team members will be instrumental in shaping the go-to-market strategy and sales culture right from the foundation. Responsibilities: - Manage the complete sales process, including outbound prospecting, discovery, demos, proposals, and contract closure - Work closely with the CEO on pipeline strategy and execution on a daily basis - Engage with inbound and outbound leads to understand pain ...

You will be part of a dynamic team at Plum, an employee insurance and health benefits platform, focused on simplifying health insurance for modern organizations. Your role will involve supporting the team with RFQs and insurer follow-ups, sending renewal notices to clients, updating Sales force, maintaining engagement with insurer POCs, assisting the Business Insurance team with placements, following up with insurers for quotes and term improvements, and ensuring timely onboarding of policies. Key Responsibilities: - Support the team in all RFQs and insurer follow up for quotes - Send renewal notices to clients 60 days prior to start date - Ensure Sales force updates on new opps, renewal upd...

You will be working as a Customer Support Representative at Aspire Webs & Informatics Pvt Ltd, handling inquiries from customers through calls, chat, or email. Your responsibilities will include providing product/service information professionally, resolving issues or escalating them when necessary, maintaining proper documentation and CRM records, ensuring high customer satisfaction, and adhering to process guidelines specific to either Domestic or USA support. Key Responsibilities: - Handle customer inquiries via calls, chat, or email. - Provide product/service information clearly and professionally. - Resolve issues or escalate to the concerned team when needed. - Maintain proper document...

As a Customer Support Executive in Indore, you will be responsible for: - Responding promptly to customer inquiries via phone, email, chat, or social platforms - Resolving customer complaints efficiently and with empathy - Maintaining a high level of professionalism and customer satisfaction - Documenting customer interactions and escalating issues when necessary - Providing accurate information about products/services - Collaborating with internal teams to ensure smooth issue resolution Qualifications required for this role include: - Strong verbal and written communication skills in languages required, e.g., English and Hindi - Customer-first mindset with a problem-solving attitude - Abili...

As a Customer Support Executive at our E-commerce company located in Chandigarh, your role involves handling customer queries and complaints through calls, emails, and chat. You will be responsible for providing accurate information about products, orders, returns, and deliveries. Ensuring timely resolution of customer issues with a positive attitude is crucial, along with coordinating with logistics and internal teams for order-related concerns. Additionally, maintaining records of customer interactions and follow-ups to contribute to improving customer satisfaction and service quality are part of your responsibilities. Your qualifications should include good communication skills in English...

You will be joining the Home Loans team at Navi as a Senior Customer Success Executive. Your role will involve working closely with customers, builders, and internal teams to facilitate a smooth loan processing experience from application to disbursal. Your primary focus will be on ensuring a great customer experience by handling internal and external stakeholders, as well as compliance issues. By combining field presence with strong central support, you will play a crucial role in simplifying home ownership for customers. **Key Responsibilities:** - Take end-to-end ownership of each assigned customer case from the loan offer stage to final disbursement. - Assist customers by resolving queri...

You will be joining Xotic Essentials, a rapidly growing eCommerce brand focusing on unique and high-quality products. As a Customer Support Executive Intern, your role will involve providing excellent service to our customers and contributing to the growth of our brand. This position includes a profit-sharing opportunity, making it ideal for individuals seeking hands-on eCommerce experience with performance-based earning. Key Responsibilities: - Respond to customer inquiries through email, chat, and social media channels. - Efficiently resolve customer complaints and issues to ensure satisfaction. - Process orders, track shipments, and manage return/exchange requests. - Maintain a positive a...

As a Customer Support Executive, your role will be crucial in ensuring a positive experience for our customers. Your dedication, attention to detail, and customer-focused approach will be highly valued in this position. Key Responsibilities: - Interact with customers through various channels such as phone, email, chat, social media, or in-person. Respond to inquiries promptly and professionally, addressing complaints and providing solutions to ensure customer satisfaction. - Resolve customer issues effectively, escalating complex cases when necessary. Collaborate with internal departments to ensure efficient resolution of customer concerns. - Maintain a comprehensive understanding of our pro...

Role Overview: You will be joining our team as a proactive IT Support Engineer with 35 years of experience in providing remote and on-premise IT support across Windows and Linux environments. Your role will involve troubleshooting technical issues, supporting employees both in-office and remotely, collaborating with cross-functional teams, and implementing cost-effective solutions. This is an on-premise role with some work from home flexibility. Key Responsibilities: - Provide remote and on-premise technical support for end-users - Support and troubleshoot Windows and Linux based laptops - Manage email systems and domain configurations - Perform basic laptop hardware repairs and diagnostics ...

Role Overview: A Customer Support Associate is the frontline representative of the company responsible for addressing customer inquiries, resolving complaints, and providing product or service information through various communication channels. You will need strong communication skills, empathy, problem-solving abilities, and a customer-first mindset to maintain positive customer relationships and contribute to customer loyalty. Key Responsibilities: - Serve as the first point of contact for customers via phone, email. - Respond professionally and empathetically to customer inquiries and concerns. - Accurately log and document customer interactions, issues, and resolutions in CRM or ticketin...

Role Overview: As a Study Abroad Counsellor at IDP Education Ltd., located in Mangaluru, you will be responsible for providing guidance and support to students who are interested in pursuing educational opportunities in Australia. Your day-to-day tasks will include advising students on educational programs, assisting with application processes, conducting one-on-one counselling sessions, and organizing information sessions. Additionally, you will be required to maintain relationships with partner institutions in Australia and stay updated on the latest developments in international education. Key Responsibilities: - Advise students on educational programs available in Australia - Assist stud...

Job Description: Rupeeq is currently hiring for the Personal Loan & Overdraft process and is seeking passionate professionals to join their growing team. The open positions available are: - Assistant Relationship Officer (ARO) - Team Leader (TL) The location for these positions is Noida Sector 4 (A-64), and the process involved is related to Personal Loan & Overdraft. If you possess strong communication skills, a customer-first mindset, and a drive to grow in the financial services sector, Rupeeq would love to connect with you! Interested candidates can share their resume at Utkarsha.dubey@rupeeq.in or contact at 6396042663.,

As a Chat Support Executive working in Noida office with a 24/7 rotational shift, your role involves handling customer queries through live chat, email, or messaging platforms promptly and professionally. You will be responsible for providing accurate information on products, services, and policies, troubleshooting customer issues for first-contact resolution, and maintaining a polite and empathetic tone throughout interactions. Additionally, you will record customer interactions, update CRM tools, and escalate complex issues to the appropriate department when necessary. Meeting performance metrics such as response time, resolution time, and customer satisfaction is crucial. Key Responsibili...

As a Travel Sales Consultant at our company, your role will involve understanding client's travel goals, budgets, and preferences through consultations. You will be responsible for designing and booking tailored travel itineraries, including flights, hotels, tours, and transport. Providing expert advice on destinations, travel documentations, insurance, and safety protocols will also be a key part of your responsibilities. It is essential to maintain accurate and detailed client records using travel software and CRM tool. Key Responsibilities: - Understanding client's travel goals, budgets, and preferences through consultations. - Designing and booking tailored travel itineraries including f...

As a dedicated hospitality professional at Inde Hotel, Jaipur, you will be part of an expanding team that values a customer-first mindset, excellence in service delivery, and encourages growth within a vibrant hospitality environment. If you are passionate about delivering exceptional experiences and seeking opportunities to advance your career, we invite you to apply for the following positions: - Front Office Executive/ Associates - F&B Service Executive/ Associates - Housekeeping Executive/ Associates - Kitchen Team Members Qualifications Required: - Customer-first mindset - Strong dedication to delivering excellence - Previous experience in a similar role is preferred To apply for any of...

As an Intern at MARS Cosmetics, your role will involve handling various customer communication channels such as calls, emails, and chats. You will be responsible for resolving customer queries, issues, and complaints efficiently and professionally. Utilizing the appropriate tools and resources, you must provide accurate and complete information to customers. Additionally, maintaining customer records, updating account information, and following communication procedures are essential aspects of your responsibilities. In cases where issues remain unresolved, you will be expected to escalate them to the relevant internal teams. Achieving individual and team performance targets will be a key foc...

As a Content Engineer at Meltwater, you will be responsible for maintaining the company's content crawling solutions. Your role will involve collaborating with various teams to ensure customer satisfaction, improving content quality, and expanding content coverage. You will work with internal tooling to update crawler configurations and contribute to the development of in-house tooling. Your role will require a strong understanding of HTML, CSS, HTTP, and web scraping techniques. Additionally, you will need to possess excellent communication skills, analytical abilities, and a customer-first mindset to excel in this dynamic and fast-paced environment. **Key Responsibilities:** - Mastering in...

As a valued member of Hunar.AI, your role will involve revolutionizing frontline hiring through AI-powered workflows. Your responsibilities will include collaborating with prospects, conducting product demos, drafting proposals, supporting customer onboarding, monitoring product usage, and building strong client relationships. Key Responsibilities: - Collaborate with prospects to understand their requirements and design customized solutions. - Conduct engaging product demos, proofs-of-concept, and interactive workshops. - Prepare proposals, solutions, and statements of work. - Assist in onboarding new customers and provide training sessions. - Monitor product usage, troubleshoot any issues, ...

As a Product Operations Manager at American Express, you play a crucial role in ensuring the efficiency and scalability of product teams through streamlined processes and effective communication. You have the opportunity to make a significant impact by optimizing business processes, tracking product health, and driving productivity gains within the Product Development team. Your focus on operational excellence and strategic planning will contribute to the overall success of the organization. **Key Responsibilities:** - Streamlining core foundational processes such as Product Design & Development, E2E Testing, Release Management, and more - Finding breakdowns in operational processes and opti...