0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Product Specialist at our company, your primary responsibility will be to conduct product demos and onboarding sessions for Spanish-speaking clients during the US shift timings. Your fluency in both Spanish and English will enable you to effectively engage with international clients and prospects. You will play a crucial role in assisting the sales team by providing support during trials and technical discussions. Additionally, you will be responsible for resolving customer queries, explaining product features, maintaining CRM hygiene, and ensuring regular follow-ups to enhance customer satisfaction. Collaboration is key in this role, as you will work closely with internal teams to coordinate support activities and streamline processes. The ideal candidate for this position will possess strong communication skills in both Spanish and English, be tech-savvy with a quick learning ability, and have a customer-first mindset. A confident and proactive approach to problem-solving is essential, along with a familiarity with CRM or SaaS products (although not mandatory). We welcome applications from freshers who have excellent communication and language skills, as we believe in nurturing talent and providing opportunities for growth in our dynamic team.,

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Project Manager Services Manager Vertiv

6.0 - 10.0 years

0 Lacs

thane, maharashtra

On-site

The Site Supervisor role involves providing top-notch installation, startup, commissioning, test, and inspection services leadership for prominent customers in the Vertiv Switchgear and Busbar business. As the primary Vertiv Services representative for large projects, you will oversee activities from factory testing to project completion, ensuring excellent rapport with customers, colleagues, and stakeholders. Your responsibilities include representing Switchgear and Busbar Services at customer and contractor meetings, utilizing Project Management tools effectively to achieve quality, financial, and schedule targets, coordinating installation, start-up, commissioning, and inspection activities, managing manpower needs, and ensuring completion of all documentation for the job. In the technical aspect, you will provide on-the-job training, conduct field customer training, communicate with Technical Support on equipment issues, and stay updated on safety guidelines and field-related notices. Safety is a top priority, and you must operate in a safe manner, wear appropriate PPE, report any work-related accidents, and identify and address potentially unsafe conditions on-site. You are also responsible for project administration, customer satisfaction, performance standards, and maintaining strong communication with both internal and external customers. To qualify for this role, you should hold a degree from a University of Technology and have at least six years of relevant work experience. Construction management experience, knowledge of electrical and mechanical contracting, engineering processes, and power distribution are desirable. Strong analytical, problem-solving, communication, organizational, and management skills are essential, along with the ability to handle stressful situations and provide technical assistance efficiently. Physical and environmental demands of the role include frequent standing, kneeling, bending, climbing, driving, exposure to extreme temperatures, noise levels, and working around moving machinery. Travel requirements include 40% travel in the Eastern Europe Region and 30% travel in the EMEA Region. As a Site Supervisor, you will play a crucial role in ensuring the successful execution of projects, adhering to safety protocols, maintaining high performance standards, and delivering exceptional service to customers throughout the project lifecycle.,

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