Posted:1 week ago|
Platform:
Work from Office
Full Time
This position offers a unique opportunity to gain hands-on experience and develop expertise in product management. Key Responsibilities Product Knowledge: Immerse yourself in our business domain and products. Develop a deep understanding of how our solutions address customer challenges and stay updated on product features and benefits. Customer Support: Serve as a key resource for customers and internal teams by handling product-related inquiries, troubleshooting issues, and collecting valuable feedback. Act as an escalation point beyond the service desk team. Product Development: Collaborate with the Product Management team to refine and enhance products. Assist in drafting product specifications, coordinating testing phases, and evaluating product performance. Documentation: Contribute to the creation and maintenance of comprehensive product documentation, including user guides, technical specifications, and training materials. Cross-functional Collaboration: Work effectively with departments such as Quality Assurance, Product Development, Customer Success, and the Service Desk team to ensure seamless product launches and alignment across functions Qualifications Education: MBA with a specialized in Business Analysis or Finance preferred. Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Basic knowledge of product management principles is advantageous. Communication: Exceptional written and verbal communication skills, with the ability to articulate complex information clearly and effectively. Work Environment: Willingness to work from the office and collaborate closely with team members on-site
Datazoic Machines
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