Product Service Owners

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services, specializing in delivering transformational solutions to help customers enhance efficiency, gain deeper insights, and achieve superior outcomes. With a trusted reputation as brand custodians and long-term partners to 100+ leading brands across the US, UK, Philippines, India, and Mexico, our rightshore delivery model covers complete customer lifecycle in Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies. As an integral part of the team, you will assist in implementing an effective risk management framework by monitoring systems, databases, information, processes, or procedures. Your role will involve identifying and escalating matters requiring attention, working on projects and initiatives, and supporting the assessment and implementation of internal policies and procedures to ensure compliance with laws and regulations. You will contribute to the coordination, collection, and compilation of data, as well as report development and data analysis. Additionally, you will provide guidance, support, and recommendations to Lines of Business and contribute to the implementation of Risk/Audit/Compliance initiatives. Basic Qualifications: - Bachelor's degree, or equivalent work experience - Two to three years of applicable experience Preferred Skills/Experience: - Thorough knowledge of operations, products/services, systems, and risks/controls applicable to the assigned area - Comprehensive understanding of applicable laws, regulations, financial services, and regulatory trends - Strong analytical skills - Ability to research and manage multiple projects and deadlines concurrently - Proficiency in PC skills, particularly spreadsheet, databases, and presentations - Effective verbal and written communication skills Please note that Firstsource upholds a fair, transparent, and merit-based hiring process. We do not request money at any stage of the recruitment process. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.,