Product Manager-Payment Integration

Job Description

1. Product Strategy & Roadmap Development: Develop and execute a strategic product roadmap for payments integration that aligns with the banks overall digital banking strategy and business objectives. Drive innovation in corporate payment solutions , focusing on integrating payment platforms and fintech solutions to provide a superior and competitive offering to clients. Create clear, data-driven product requirements based on market research, customer feedback, and internal stakeholder input. 2. Payment System Integration & Architecture: Lead the integration of various payment systems (e.g., RTGS, NEFT, IMPS, UPI, card payments, SWIFT) into the bank's digital channels (web, mobile, and API-based platforms). Collaborate with engineering and tech teams to define API specifications for payments, ensuring smooth integration between external payment platforms and internal banking systems. Ensure that payment infrastructure is scalable, secure, and capable of handling high volumes of transactions with minimal latency. Oversee the integration of payment processing solutions with third-party providers , including fintechs and external payment networks. 3. Cross-Functional Collaboration: Collaborate with engineering, IT, legal, compliance, and risk teams to ensure that all payment integrations adhere to regulatory guidelines and security standards (e.g., PCI-DSS compliance, data encryption). Work with business development and relationship management teams to understand client needs, ensuring that payment integration solutions address the unique requirements of corporate clients. Engage with vendors, third-party service providers, and fintech partners to build and enhance the payment integration ecosystem. 4. Technology Leadership & Engineering Collaboration: Leverage your engineering background to understand complex technical challenges in payments integration and provide technical guidance to the team. Work closely with engineering and IT teams to ensure successful product delivery, providing oversight on API design, integration, performance testing, and troubleshooting. Ensure that payment platforms are developed and deployed using the latest technologies such as microservices architecture , cloud infrastructure , and containerization . Continuously improve integration processes, enhance automation, and apply best engineering practices to optimize performance and security. 5. Innovation & Digital Transformation: Stay at the forefront of emerging payment technologies , including blockchain , tokenization , digital wallets , real-time payments , and cross-border payments , and explore opportunities for their adoption within the bank. Evaluate new fintech innovations and trends, ensuring that the bank’s payment products are competitive, innovative, and future-proof. Explore AI and machine learning opportunities for fraud detection, payment authentication, and predictive analytics in payments processing. 6. Client Experience & Product Usability: Ensure seamless customer experience by developing intuitive, user-friendly interfaces and optimizing transaction flows across digital platforms. Work with the UX/UI design team to ensure the corporate payment platform provides an optimal, secure, and efficient user experience. Gather customer feedback and collaborate with customer support teams to address issues, streamline processes, and enhance product offerings. 7. Performance Monitoring & Reporting: Define, monitor, and report on key product performance metrics, including uptime, transaction speed, customer adoption, and user satisfaction. Use analytics to track product performance and continuously iterate on product features to meet evolving customer and business needs. Provide regular updates to senior management and stakeholders regarding product milestones, technical challenges, and improvements. 8. Compliance, Security, and Risk Management: Ensure that the payment integration solutions comply with local and international regulatory requirements, such as KYC , AML , data privacy laws , and PSD2 . Ensure the integration and operation of payments systems are secure, protecting against fraud, cyberattacks, and unauthorized access. Collaborate with the risk and compliance teams to build systems that are resilient to potential threats and vulnerabilities. Required Skills and Qualifications: Education : Bachelor’s or Master’s degree in Computer Science , Engineering , or related technical fields. MBA or Post-graduate qualification in Business/Finance is a plus. Experience : 2-3 years of experience in product management with a focus on payments integration or payment systems in the banking or fintech industry. Strong understanding of payment technologies such as RTGS, NEFT, IMPS, UPI , SWIFT , payment gateways , and payment processors . Proven experience in API design , systems integration , and working with cloud-based payment solutions . Demonstrated success in working with corporate clients , understanding their payment needs, and delivering effective, scalable solutions. Solid experience in working closely with engineering teams to deliver technical solutions, particularly those involving microservices , RESTful APIs , and cloud infrastructure . Skills : Expertise in payment system architecture and integration strategies . Strong technical background with a deep understanding of backend systems and payment infrastructure. Knowledge of API design , integration frameworks , and payment industry standards . Experience with Agile product management methodologies and cross-functional project management. Strong leadership, communication, and problem-solving skills. Ability to navigate complex technical challenges and find innovative solutions. Technology Skills : Familiarity with cloud technologies (AWS, Azure, GCP) and payment API platforms . Knowledge of microservices architecture , containerization , and DevOps practices in payment systems. Proficiency with payment processing systems and transaction flow management. Understanding of security standards (e.g., PCI-DSS , OAuth , Tokenization ) and fraud detection technologies .