Product Manager - Fraud

Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We re proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world. To learn more about us click here.

Job Title:

Timezone- EU Hours (13:30 PM IST- 22:30 PM IST)

Reports to:

Location

Key Relationships:

Job Purpose:

What you ll do:

• Own the roadmap for Account Management, covering authentication, login security (MFA, reCAPTCHA, OAuth2, enterprise login), authorization (roles, subscriptions, limits), security, fraud prevention, and KYC/KYB.


• Own subscription management, including tiering, entitlements, usage limits, features access, and upgrade/downgrade flows to ensure seamless user experience and revenue accuracy.


• Drive partnerships and enterprise logins, integrating with identity providers (SSO, SAML, OAuth2) and platform ecosystems to enable secure, scalable access for business customers.


• Define and prioritize initiatives to balance user experience, conversion, fraud risk, and compliance needs.


• Deep-dive into user journeys (onboarding, login, account recovery, subscription upgrades, white labelling, Gray labelling) to reduce friction while ensuring strong protection against fraud and abuse.


• Shape and execute the roadmap across payment security (checkout, optimising the fraud rules, 3-D Secure/SCA).


• Prioritize using ROI frameworks; balance conversion, fraud loss, and operational cost to maximize business impact, being responsible for the entire P&L (profit and loss) of the Frauds and Security team


• Lead delivery from discovery release post-release, setting clear success metrics such as fraud rate, chargeback ratio, dispute win rate, false-positive rate, manual review time, and related support tickets.


• Partner with the engineering, data, finance, risk ops, support, and logistics teams to deliver resilient, compliant flows


• Stay current on market/PSP capabilities, risk signals, SCA/PCI/AML trends, and competitor tactics; convert insights into backlog items and experiments.

Who you are:

• 4+ years in Product Management with hands-on ownership of fraud prevention for transactional or high-volume products.


• Strong grasp of fraud fundamentals: account takeovers, synthetic/friendly fraud, triangulation, chargebacks and disputes, device/behavioural signals, rules, ML models, and evidence workflows.


• Deep understanding of authentication & authorization fundamentals: MFA, SSO, OAuth2, enterprise identity integrations, role-based access control.


• Data-first operator comfortable with funnels, experimentation, KPIs, and trade-off modelling (conversion vs fraud loss vs ops cost).


• Proven prioritization and crisp problem framing; able to influence across distributed global teams.


• Excellent written and verbal communication; highly organised, resourceful, entrepreneurial.


• Any experience in the following is a plus: PCI compliance, KYC/KYB workflows

What you ll get:

• Competitive Equity Package

  : Earn more than just a competitive salary. Receive equity shares to gain wealth as the company grows.



• Gym & Wellness Reimbursement:

  Training for a big raceDon t sweat it. We offer gym reimbursement for all employees.



• Complimentary Meal Benefits:

  Fuel your day with a

  daily meal allowance

  delivered as

  Zomato digital coupons

  fresh, tasty options right at the office. Bon app tit!



• Generous Vacation Policy:

  We think time off is essential and we encourage it!



• Duvet Day:

  Perfect for those cold winter days, when you don t want to escape the warmth of your bed!



• Mental Health Day

  :

  You deserve a day off! A chance to recharge and enjoy Me Time



• 4 weeks of Work from Anywhere :

  Whether you re working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland - just make sure to send us a picture!



• Professional Development:

  We re here to help you hit your career goals to help get you where you want to be.