Product Lead- Hospitals

Job Title:

Location:

Reporting to:

About Even:

Even is reimagining healthcare delivery, and a major part of it is to create seamless, patient-centric hospital experiences. Our goal is to combine operational excellence with technology and AI-driven solutions to make every hospital visit smooth, efficient, and stress-free for patients and their families.

Role Overview:

hands-on Product & Experience Lead

Key Responsibilities:

• Patient Experience Design:

  Understand patient and customer pain points in hospital visits and design processes to reduce confusion, waiting time, and operational friction.

• Operations + Product Integration:

  Work closely with hospital operations, doctors, and staff to implement improvements using technology and AI wherever applicable.

• Process Optimization:

  Reimagine offline hospital processes, identify inefficiencies, and introduce scalable solutions for smoother operations.

• Clinical Impact and quality control:

  Ensuring the right clinical protocols are enforced, automating quality control across all clinical practices and ensuring the best medical outcomes.

• Cross-functional Leadership:

  Collaborate closely with the CEO, CTO, doctors, and hospital staff to align product initiatives with operational goals.

• Innovation & Strategy:

  Continuously research and propose new tech, digital tools, and AI integrations to improve patient experience and hospital efficiency.

• Hands-On Execution:

  Own end-to-end projects from ideation to execution, ensuring solutions are practical, implementable, and impactful.

Qualifications & Experience:

• Proven experience in

  hospital, clinic, or healthcare operations

  , ideally in a role involving patient experience improvement.
• Experience with

  EMR development

  or healthcare technology products is a strong plus.
• Background in

  product management, strategy, or operational leadership

  .
• Medical background (doctor or clinician) with transition into product/strategy is highly desirable.
• Strong analytical, problem-solving, and communication skills.
• Comfortable being

  hands-on in hospital operations

  while designing scalable patient experience initiatives.

What We Offer:

• Opportunity to shape patient experience at Even's hospitals, impacting thousands of lives.
• Close collaboration with senior leadership, doctors, and tech teams.
• A high-visibility role that blends

  hospital operations, product strategy, and technology

  .