Product Analyst

Organization Description:

Creditas is a forward-thinking fintech organization leveraging Artificial Intelligence, Machine Learning, and cutting-edge technology to redefine how financial institutions engage with their customers. Established in 2015, Creditas has rapidly become a leading provider of Customer Engagement Solutions for premier financial institutions across India. With over 460 employees, Creditas serves over 20 clients and engages with 30M+ end customers. Creditas is dedicated to innovating digital communication processes, enhancing sales operations, and improving collections through advanced, AI-driven solutions.

Job Title

Job Brief

We seek a Product Analyst to join our dynamic team and help optimize our product offerings through data-driven insights and analyses. The ideal candidate will leverage analytical skills to drive product performance improvements and support strategic business decisions.

Key Responsibilities:

Analyze product performance metrics to derive actionable insights and optimize user experience.
Conduct detailed market analysis to identify trends, customer needs, and product opportunities. Collaborate with cross-functional teams, including Product Managers, Developers, and Marketing to align product features with customer expectations. Develop and maintain dashboards and reports using SQL, Excel, or Power BI tools. Support A/B testing efforts, track results, and recommend enhancements to improve product performance. Communicate findings effectively to stakeholders, providing data-driven recommendations

Candidate Profile:

Bonus Points:

Familiarity with Agile methodologies.
Prior experience in the financial services or fintech domain.