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IBM
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Procurement Specialist

Procurement Specialist

IBM

3 - 6 years

5 - 9 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

purchase purchase vendor development purchase management vendor development procurement vendor management material procurement strategic sourcing global sourcing procurement planning buyer activities sourcing supply chain management buying

Work Mode

Work from Office

Job Type

Full Time

Job Description

Consistenty meet or exceed SLAsMaintain a High Leve of Core performance deivery, ensuring fu impementation of documented poicies, procedures, and best working practicesFirst escaation point on process issuesAddress any peope issues activey, and maintain a high team morae overaStaffing, training, deveopment, and retention of team members; mentor team in times of need.Identify any Operations Centre activity that may be foreseen as a risk/issue to successfu process execution and take steps to mitigate the risks/issues.Perform root cause anaysis in case of escaations and take steps to improve the robustness of the processEnsure audit readiness of a documents.Contribute to contract profitabiity through efficient management of resource and expense.Assume additiona responsibiities as assigned by reporting manager.Managing operations of Hepdesk incuding support cient procurement appications and Suppier Enabement processes.Directing and coaching the team of Hepdesk Agents on a need basis towards meeting customer expectationsEnsure Customer and Stakehoders Satisfaction.Identify and mitigate any risks/issues that are foreseen as potentia bottenecks to the CAC process.Participate in periodic interna reviews and resove any issues reating to business contros guideines.Execute operationa pan to ensure a cient SLAs are consistenty met/exceeds.Provide thought eadership to the team.Assume additiona responsibiities as assigned by reporting manager.
Required education Bacheor's Degree Preferred education Bacheor's Degree Required technica and professiona expertise Probem Soving - Identifies and resoves probems in a timey manner; Gathers and anayses information skifuy.Customer Service - Manages difficut or emotiona customer situations; Responds prompty to customer needs; Responds to requests for service and assistance; Meets commitments.Interpersona Skis - Maintains confidentiaity; Listens to others without interrupting.Verba Communication - Exceent verba communication skis required. Needs to tak with the Suppier over phone as and when required. Listens and gets carification; Responds we to questions.Written Communication - Writes ceary and informativey; Abe to read and interpret written information.Woud be a part of the team which wi be supporting procurement of a goba cient.Appy anaytica skis, numericay astute with strong demonstrated probem soving abiitiesAppy communication skis, abe to buid and maintain effective and productive reationships with staff, stakehoders and suppiersAppy coaboration/teaming techniquesPerform in matrix organizationPerform time management, prioritise tasks and achieve set targetsAppy Knowedge of Business Organization and Processes, Work instructionsAppy Business Contro Appy customer satisfaction skis / cient facing skisAbiity to compete staff-work to a high standardKeen attention to detai and accuracyShoud adhere to set timeines and set expectations
Preferred technica and professiona experience NA

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Procurement Specialist