Procurement Operations Senior Manager

Role Overview: You will serve as the Procurement Operations Senior Manager at Evernorth's Hyderabad Innovation Hub, where you will oversee the Digital Procurement team. This team plays a crucial role in managing relationships with third-party suppliers and ensuring efficient procurement processes. You will collaborate with various functions to meet quality standards and turnaround times, while also fostering strong relationships with internal and external stakeholders. Key Responsibilities: - Manage day-to-day operations of the Digital Procurement team, ensuring tasks are completed within expected quality levels and turnaround times. - Partner with business customers and suppliers in the United States, acting as a single point of escalation for issues. - Cultivate strong relationships with vendors to optimize costs and delivery of purchased items. - Develop and maintain relationships with internal matrix partners and business stakeholders. - Communicate proactively with vendors and stakeholders to ensure transparency and understanding of work progress. - Prioritize and manage deliverables, providing guidance and expertise to team members. - Create and maintain metric reporting, SOPs, and process documentation. - Act as a change agent and resilient leader in times of change. - Mentor, coach, and support team members. - Drive analysis and decision-making support. - Establish yourself as a valued business advisor to different business units. Qualifications: - **Required Skills:** - Excellent project management and negotiation skills. - Strong verbal and written communication skills. - Effective communication, facilitation, and leadership skills. - Strong time management, organization, and attention to detail. - Structured problem-solving and decision-making abilities. - Understanding of strategic sourcing implications and industry trends. - Strong analytical, teamwork, and interpersonal skills. - Proficiency in Microsoft Office applications. - Ability to work well in a dynamic environment and adjust priorities quickly. - **Required Experience & Education:** - Minimum of 13-16 years of progressive professional experience in a global organization. - Degree in Business Administration, Supply Chain, Accounting, or Finance. - Minimum of 10 years of management experience. - Experience with P2P applications such as Ariba, Coupa, iPro, etc. Note: This job description is for the role of Procurement Operations Senior Manager at Evernorth's Hyderabad Innovation Hub, a division of The Cigna Group.,