Procure To Pay Operations Associate

About The Role

Skill required: Procure to Pay - Accounts Payable Processing

Designation: Procure to Pay Operations Associate

Qualifications:BCom

Years of Experience:1 to 3 years
About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com

What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Design, implement, manage and support accounts payable activities for an organization by applying the relevant processes, policies and applications.

What are we looking for Required to report to office once a month (this may change based on Accentures and clientrequirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days.Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill.

Uses basic terminology regarding the skill.

Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences.

Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences.

Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance.

May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill.

Applies detailed knowledge and skills to complex (or new) work situations in multiple settings.

Trains and/or directs work of other in complex facts, methods, and techniques related to the skill
Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Client , customer or suppliers and return to Client /Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Client guidelines. 1.2 Analyze claim and requests in accordance with Client written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Client guidelines and in accordance with Client expert support matrix. Requests related to Contract management:manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management:creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to Goods Receipt:review POs, evaluate, confirm delivery, post GR 3WM discrepancies claims resolution Blocked invoices reporting:follow up blocked items, resolved Invoice rejections Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Client guidelines and inform all involved parties. 1.5 Respond to Customer and Client queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Client . 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare minimal reports on issue logs prior to meetings to support scheduled client discussions. 4. Attend and participate in daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply with Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Raise operational risk to Junior Lead
Qualification
BCom