Process/Senior Process Executive- International Voice Process

About Annova -

Annova helps Health Plans and Providers boost Risk Adjustment performance with expert coding across Medicare (Parts C & D), ACA, and Medicaid. From retrospective to prospective reviews, we ensure coding accuracy, RADV audit compliance, and revenue integrity. As your trusted ally, Annova drives financial outcomes, strengthens regulatory readiness, and supports long-term growth.

Responsibilities:

1. Call US Record keeping offices of Providers and other businesses for facilitation of record retrieval

2. Conduct Research on accuracy and sufficiency of information for target offices

3. Create accurate, professional notes about the progress of the case

4. Interact with other stakeholders in the ecosystem to derive/share information about cases

5. Look for process improvement opportunities while performing the role and contribute in improving the process on a continuous basis

Successful Candidate must have:

1. Strong work ethics, discipline and attention to details.

2. Strong spoken and written communication skills

3. Ability to work in US shifts

4. US Healthcare voice background is a definite advantage, but not a must have

5. Track record of and willingness to work in a role for at least 18 months