Process/Senior Process Executive- International Voice Process

You will be part of a dynamic team at Annova, dedicated to helping Health Plans and Providers enhance Risk Adjustment performance. Specializing in expert coding across Medicare (Parts C & D), ACA, and Medicaid, our services range from retrospective to prospective reviews, ensuring coding accuracy, RADV audit compliance, and revenue integrity. As a trusted ally, Annova plays a pivotal role in driving financial outcomes, fortifying regulatory readiness, and fostering long-term growth. Your key responsibilities will include: - Contacting US Record keeping offices of Providers and other businesses to facilitate record retrieval - Conducting research to assess the accuracy and sufficiency of information from target offices - Creating detailed and professional notes to document the progress of each case - Collaborating with various stakeholders within the ecosystem to gather and disseminate information related to cases - Identifying opportunities for process improvement and actively contributing to enhancing processes on an ongoing basis The ideal candidate will possess: - Strong work ethics, discipline, and meticulous attention to details - Excellent verbal and written communication skills - Flexibility to work in US shifts - Prior experience in US Healthcare voice operations is advantageous, though not mandatory - Demonstrated track record and commitment to staying in a role for a minimum of 18 months Join us at Annova, where you will have the opportunity to make a meaningful impact in the realm of Risk Adjustment and contribute to the success of our clients and partners.,