Processor

Position Overview

The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions

 Manage an assigned pipeline of 40-60 plus loans on a daily and weekly basis Process loans from application to closing including but not limited to:

• Communicating expectations, requirements and program details though established communication standards
• Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
• Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
  

 Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm Ensure customer service surveys maintain the rating level designated by management Communicate with all parties involved in the transaction to keep them informed of file status Review and analyze all necessary documentation, including borrower docs and third-party docs Must be flexible and able to work in a fast paced, potentially stressful environment

Requirements

 Excellent customer service and communication skills Detail oriented and excellent organizational skills Able to prioritize multiple competing tasks and manage time effective in a fast paced environment Problem-solver with strong analytical skills Adheres to directives, procedures and standards Ability to work in a paperless environment Computer proficiency including Microsoft Office Product Suite Candidates must be available to work outside of normal business hours when necessary