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Teleperformance (TP)
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Process Trainer

Process Trainer

Teleperformance (TP)

0 - 5 years

|

2 - 4 Lacs

Posted:9 hours ago| Platform:

Apply

Skills Required

process training training training need analysis tna tni

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation:

Key Responsibilities:

Deliver engaging and effective process training sessions.
Create and maintain training documentation and assessments.
Evaluate training effectiveness and provide feedback.
Collaborate with operations and quality teams to address learning gaps.
Maintain accurate training records and reports.

Requirements:

Prior experience in process training (BPO or customer service background preferred).
Strong communication and facilitation skills.
Willingness to work in rotational shifts and offs.
Ability to adapt training methods to diverse learning styles.

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