Process Specialist - DB

Principal Global Services

2 - 7 years

5 - 6 Lacs

Pune

Posted:6 hours ago| Platform:

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Skills Required

Analytical skills Software packages Compliance Database Actuarial Customer service Legal documentation Subject Matter Expert Statistics performance measurement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities Perform retirement calculations and transactions taking into consideration compliance requirements, client/legal documents and tax considerations
Investigate and resolve calculation and transaction problems
Meet performance measurement standards to ensure calculations are timely and of high quality
Provide positive informal leadership influence and support to all team members
Share knowledge, perhaps acting as a subject matter expert and be a mentor resource to internal business partners
Effectively communicate with internal business partners to resolve problems
Report and communicate problems and work with appropriate technical and actuarial areas for resolution as needed
Identify and recommend the most effective system solutions, workflows and procedures for the maintenance and improvement of customer service
Perform other job-related duties or special projects as required
Min 2 Years of experience with Defined benefits manual calculation Qualifications Bachelor degree with a major in an analytical field required (such as but not limited to Math, Actuarial Science, Statistics)
Strong mathematical, technical and analytical skills along with keen attention to detail
Must have strong decision making and organizational skills
Must have strong mentoring, interpersonal and listening skills
Must be able to interpret plan/contract provisions and apply them to the calculation being requested
Must be able to handle a heavy workload and ability to prioritize with frequent interruptions
Must be a team player and a positive influence in a team environment
Knowledge of spreadsheet and database or similar PC software packages, or the ability to learn, is preferred
High integrity and discretion to ensure the confidentiality of sensitive client data

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