Process Manager

Company Description

At PC2 Overseas, we believe studying abroad isn’t a transaction, it’s a transformation. We shape journeys with integrity, transparency, and personalized guidance, focusing on nurturing aspirations, empowering decisions, and creating global citizens. As a trusted mentor for students who dare to dream big, PC2 Overseas provides clarity, confidence, and care at every step of their academic path. We are dedicated to building futures, not just businesses.

Role Description

This is a full-time hybrid role for a Process Manager, located in Hyderabad with some work-from-home flexibility. The Process Manager is responsible for overseeing and optimizing operational processes, ensuring efficiency and effectiveness. Key day-to-day tasks include process analysis, documenting workflows, monitoring process performance, and implementing improvements. The Process Manager will collaborate with departmental teams to identify process issues and drive continuous improvement initiatives.

Qualifications

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• Process analysis and documentation skills
• Experience in workflow optimization and improvement
• Strong analytical and problem-solving skills
• Project management skills and ability to collaborate with teams
• Knowledge of process performance monitoring and metrics
• Excellent written and verbal communication skills
• Ability to work independently and in a hybrid work environment
• Experience in the education or consulting industry is a plus
• Bachelor's degree in Business Administration, Management, Engineering, or related field