Process Excellence Manager

Job Description

What this job involves: Process Design Support the Process Excellence Lead and team to: - Design and facilitate process discovery workshops including data gathering, data synthesis, meeting preparation, facilitation, and documentation of outcomes - Design and facilitate process improvement workshops, document processes, synthesize and develop executive summary materials - Document process design requirements, process flow maps, and technical design documentation for supporting technology (using JLL standard documentation tools) - Translate future state process designs into an actionable delivery and change plan Project Management Large Complex Transformations: - Supports the Portfolio Lead and Program Manager to develop project plans for delivering future state process designs and breakthrough improvements. - Coordinates with other transformation leads (i.e. Automation, Technology, Organization Design) to build project plans that deliver large scale transformations. Discrete Process Optimization Projects: - Develops and manages project plans associated with discovery, design and delivery of future state process designs and improvements. - Facilitates stand-ups for process improvement projects - Authors meeting minutes, action items, and project status reports Knowledge, Skills, Abilities : - Verbal and written communication - MS PPT, Excel, project management applications - Comprehensive Data collection and analysis - Creative problem solving Potential requirements include but are not limited to the following - Bachelors degree or equivalent work experience - LEAN Expert Six Sigma Black Belt/Green Belt (Must) - Excellent communication and presentation skills (verbal and written) - Strong analytical skills with the ability to identifying potential issues pro-actively and formulating solutions and contingency plans. - Facilitation skills to help lead process and design sessions - with guidance from Sr Process Excellence practitioners - Build effective working relationships with internal partners and colleagues