Process Excellence Manager

What this job involves:
Process Design

Support the Process Excellence Lead and team to:
- Design and facilitate process discovery workshops including data gathering, data synthesis, meeting preparation, facilitation, and documentation of outcomes- Design and facilitate process improvement workshops, document processes, synthesize and develop executive summary materials- Document process design requirements, process flow maps, and technical design documentation for supporting technology (using JLL standard documentation tools)

- Translate future state process designs into an actionable delivery and change plan

Project Management
Large Complex Transformations:- Supports the Portfolio Lead and Program Manager to develop project plans for delivering future state process designs and breakthrough improvements.- Coordinates with other transformation leads (i.e. Automation, Technology, Organization Design) to build project plans that deliver large scale transformations.

Discrete Process Optimization Projects:- Develops and manages project plans associated with discovery, design and delivery of future state process designs and improvements.- Facilitates stand-ups for process improvement projects- Authors meeting minutes, action items, and project status reports

Knowledge, Skills, Abilities:
- Verbal and written communication- MS PPT, Excel, project management applications- Comprehensive Data collection and analysis- Creative problem solving

Potential requirements include but are not limited to the following
- Bachelors degree or equivalent work experience- LEAN Expert Six Sigma Black Belt/Green Belt (Must)- Excellent communication and presentation skills (verbal and written)- Strong analytical skills with the ability to identifying potential issues pro-actively and formulating solutions and contingency plans.- Facilitation skills to help lead process and design sessions - with guidance from Sr ProcessExcellence practitioners

- Build effective working relationships with internal partners and colleagues