Process Coordinator

Job Overview

We are seeking a motivated and detail-oriented Process Coordinator to support operations

and process management activities. This entry-level role is ideal for candidates with strong

organizational skills, a foundational understanding of process coordination, and a passion for

continuous improvement. The Process Coordinator will play a key role in coordinating

workflows, monitoring process performance, maintaining documentation, and assisting in

efforts to enhance operational efficiency.

Key Responsibilities

• Assist in coordinating day-to-day operations and ensure smooth execution of processes

across departments.

• Track project milestones, timelines, and deliverables to ensure timely completion.
• Provide support to senior process coordination teams in managing and optimizing

workflows.

• Monitor key performance indicators (KPIs) and generate reports to support process

improvement initiatives.

• Identify process bottlenecks and inefficiencies, suggesting ideas for solutions.
• Maintain accurate records of process activities, performance metrics, and results.
• Create and update process documentation, standard operating procedures (SOPs), and

training materials.

• Manage data entry, reporting, and updates to ensure process documentation accuracy.
• Communicate with cross-functional teams to ensure coordination and timely execution

of tasks.

• Organize meetings, prepare notes, and follow up on action items to keep stakeholders

aligned.

• Assist in maintaining quality standards and ensuring compliance with company

guidelines and industry regulations.

• Conduct basic quality checks and audits to ensure processes are accurately followed.
• Participate in process improvement initiatives, contributing ideas and insights for

optimization.

• Support the adoption of tools and techniques to improve operational efficiency.

Required Skills, Qualifications & Experience

• Bachelors degree in Business, Operations Management, or a related field (preferred).
• Strong organizational and multitasking abilities to manage multiple priorities.
• Analytical skills to support data-driven decision-making and process optimization.
• Detail-oriented with excellent accuracy in documentation and reporting.
• Strong written and verbal communication skills.
• Familiarity with process management tools such as Microsoft Excel, SAP, Asana, Trello,

or similar software (preferred).

• Ability to work collaboratively across teams and adapt to changing priorities.