Role Overview: As a Customer Relationship Executive, your primary responsibility will be to maintain strong and positive relationships with our customers and clients. You will be engaging in outbound calling, resolving customer queries through chat, and emails, as well as coordinating and following up with employees for important reports and data. Key Responsibilities: - Building positive relationships with existing customers and clients - Conducting out-bound calling for projects and events - Regularly following up and collecting feedback from clients and customers - Handling client and customer queries through chat processes - Ensuring regular and rigorous follow-ups - Maintaining daily trackers - Coordinating with team members and colleagues for reports and data Qualifications Required: - Excellent communication skills in English (verbal and written) - Ability to foster positive relationships - Strong teamwork skills - Customer-oriented mindset - Good telephone etiquettes - Organized and hardworking attitude,

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Process Coordinator Cum Client Relations Executive