Process Coordinator Cum Client Relations Executive

1 - 5 years

0 Lacs

haryana

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

outbound calling chat process teamwork excellent communication skills customer query resolution emails coordination followup building positive relationships regular feedback handle client queries maintain daily trackers coordination with team members english verbal written aptitude for fostering positive relationships customeroriented mindset telephone etiquettes organized hardworking

Work Mode

On-site

Job Type

Full Time

Job Description

As an ideal candidate for this role, you should be an excellent communicator, capable of maintaining strong relationships with customers and clients. Your responsibilities will include: - Building positive relationships with existing customers and clients - Conducting out-bound calling for projects and events - Regularly following up and collecting feedback from clients and customers - Handling client and customer queries through chat processes - Ensuring regular and rigorous follow-ups - Maintaining daily trackers - Coordinating with team members and colleagues for reports and data In addition to these responsibilities, you must possess the following skills: - Excellent communication skills in English, both verbal and written - Aptitude for fostering positive relationships - Teamwork capabilities - Customer-oriented mindset - Good telephone etiquettes - Organizational skills and a hardworking nature,

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EFY: Electronics For You Group

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