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EFY Group
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Process Coordinator Cum Client Relations Executive

Process Coordinator Cum Client Relations Executive

EFY Group

2 - 6 years

0 Lacs

haryana

Posted:1 week ago| Platform: Shine logo

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Skills Required

outbound calling chat process teamwork excellent communication skills customer query resolution emails coordination followup building positive relationships regular feedback telephone etiquettes customeroriented mindset organized hardworking

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Relationship Executive, your role involves building and maintaining positive relationships with existing customers and clients. Your key responsibilities include: - Making out-bound calls for projects and events - Conducting regular follow-ups and gathering feedback from clients and customers - Handling client and customer queries through chat process - Performing regular and rigorous follow-ups - Maintaining daily trackers - Coordinating with other team members and colleagues for reports and data To excel in this role, you should possess the following qualifications: - Excellent communication skills in English (both verbal and written) - Ability to foster positive relationships - Strong teamwork skills - Customer-oriented mindset - Good telephone etiquettes - Organized and hardworking No additional details of the company were mentioned in the job description.,

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Process Coordinator Cum Client Relations Executive