Process Associate Order Management - Health Care (Voice)

0 - 3 years

2 - 4 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


As a Process Analyst– Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.Your primary responsibilities include:

  • Coordinate activities associated with Order management.

  • Recognize potential threats and suggest suitable actions.


  • Adhere to SLAs and timelines.


  • Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise

  • Graduate with a minimum of 2 years of work experience in a Healthcare domain.

  • Ability to handle queries through calls and email follow-ups.

  • Experience in Collections (preferred)

  • Readiness to work in shifts as needed for the job.

  • Strong communication abilities with fluency.

  • Ability to work under pressure.

  • Preferred technical and professional experience

  • Proficient in MS Office applications.


  • Self-directed and ambitious achiever.

  • Meeting targets effectively.


  • Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
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