Posted:13 hours ago|
Platform:
On-site
Full Time
IGT Solutions is a leading global BPO and IT services provider, delivering transformative customer experiences across industries. We are expanding our team and looking for enthusiastic professionals to join our Customer Service function.
We are hiring Customer Service Executives (Voice & Email Support) to handle inbound and outbound customer interactions for one of our esteemed banking & financial services projects. The role involves managing queries, providing effective resolutions, and ensuring a smooth customer experience across communication channels.
Handle customer queries and complaints via voice and email support.
Provide accurate and timely information to customers.
Ensure customer satisfaction through effective problem-solving and communication.
Maintain records of interactions and follow-up where necessary.
Excellent verbal and written communication skills in English.
Ability to work in a fast-paced environment and flexible with shifts.
Competitive salary package.
Transport facility provided.
Opportunities for growth and career development within a global organization.
Supportive and collaborative work environment.
IGT Solutions
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