Process Advisor

To thrive in this role, you will need some previous experience in:

• Experience in Treasury Back-office operations

• Understanding in VOSTRO, NOSTRO accounts

• Experience in payments processing MT & MX messages and query handling

• Understanding in FX & MM deal processing and settlement is preferrable

• Basic understanding in GL reconciliation

• Knowledge in Microsoft excel.

You may be assessed on key critical skills relevant for success in role, such as treasury, payment processing, query handling, rigour procedures, tools & practices, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Noida.

Purpose of the role

To support Payments with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities

• Support with day-to-day payments initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.
• Monitoring the banks payment operations to ensure that they are conducted in an efficient and effective manner and comply with the relevant regulatory requirements.
• Collaboration with teams across the bank to align and integrate payments processes.
• Identification of areas for improvement and providing recommendations for change in payments processes.
• Development and implementation of payments procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on payments performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in payments Services.
• Participation in projects and initiatives to improve payments efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.